 Mediasite

Instructions on accessing MediaSite from Blackboard.

Instructions for enrolling into Mediasite online training through Blackboard.

Instructions on how to capture and record only a portion of your screen using Mediasite.

Instructions for checking your Mediasite quota.

Instructions for receiving the error: Mediasite Desktop Recorder cannot be registered. Ensure that your profile has been validated.

Instructions for re-uploading a presentation that did not upload correctly.

Instructions for downloading a Mediasite video.

Information regarding when installing the Mediasite Desktop Recorder, Error 1925 is displayed saying that the current user does not have the privileges needed to install the software.

Instructions on what to do if your video is stuck in a queued status in Mediasite.

Instructions to uninstall the Mediasite Desktop Recorder (MDR).

Instructions on registering the Mediasite Desktop Recorder after installing it.

Instructions for making your own Mediasite recordings downloadable as either standalone mp4 videos or full-featured Publish to Go presentations.

Instructions for instructors to share a Mediasite recording on a website or with people not affiliated with WKU.

Information about Mediasite crashing on macOS computers when trying to record.

Information about Mediasite displaying an error message that Windows 7 or later is required, even when Windows 7 or later is used.

Instructions for fixing Mediasite links that redirect in Blackboard.

Information about the missing Control Panel in Mediasite training course.

Information on what to do if you have reached your Mediasite quota and are unable to create new presentations.

Instructions on what to do when you receive the following error message when using the Mediasite recorder: "Could not connect to Mediasite Desktop Recorder service. The application will begin as soon as service is responding."

Instructions on what to do when you receive the error "Mediasite Player: The requested presentation is currently unavailable. Please try again later. Contact the system administrator if the problem persists." when trying to view a Mediasite presentation from a URL.

Instructions for restarting the Mediasite Desktop Recorder service on Windows computers.

Instructions on how to delete a Mediasite presentation.

Information about obtaining assistance with Mediasite.

Information on how to request the creation of a Mediasite catalog.

Information about capturing a single frame of a Mediasite presentation.

Instructions for on how to share Mediasite recordings.

Information about what to do if you are having issues with your webcam when recording through Mediasite.

Instructions on how to upload a video recorded outside of the Desktop Recorder to Mediasite.

Instructions for instructors on how to upload videos into MediaSite.

Information on the viewing requirements for Mediasite.

Information as to why the webcam video is hidden while screencasts are being recorded.

Instructions for enabling Google Chrome to play Mediasite recordings when the error "Your playback ticket is not valid for this session" is displayed as an error message.