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Accessing Pearson MyLabs via Blackboard
Information for resolving the 502 Bad Gateway error message when accessing the Pearson MyLab and Mastering Course Home.
Removal of Blackboard Course Sites
Information on how long courses are accessible after the term ends.
Installing Respondus
Instructions on downloading and installing Respondus.
Time Zone for Availability Time Restrictions
Information regarding the Time Zone for the Blackboard servers.
Issues with Blackboard App
Information on what to do if you have issues with the Blackboard mobile app.
Gaining Student Access to Online ITS Trainings
Instructions on how to request online ITS trainings for a student worker.
Changing Course Title Number
Sending an Email via Blackboard
Instructions for sending an email through Blackboard.
Blackboard Showing Up As Mobile-Friendly View
Information regarding Blackboard displaying as a mobile-friendly view when using Blackboard on a non-mobile browser.
Creating Hyperlinks With Text Editor
Instructions for creating hyperlinks in the Blackboard text editor.
Increasing Course/Organization Quota
Information about the size limit of Blackboard courses and organizations.
Modifying the Teaching Style
Instructions for Instructors on how to modify the teaching style of their course sites or organizations
Supported Browsers and Operating Systems
Information regarding supported browsers for Blackboard.
Adding a Non-WKU TA to a WKU Blackboard Course Site
Instructions on what to do when needing to add a non-WKU TA to a WKU Blackboard Course Site as a TA role.
Course Calendar Giving Error Getting Events Popup
Information about the error message "Error Getting Events" from the Blackboard calendar function.