Missing McGraw-Hill Grades

Issue/Question

My student took a McGraw-Hill quiz, but the grade is not showing up in Blackboard.

Resolution

WKU ITS does not have access to investigate this kind of claim. The instructor and/or the student will need to contact McGraw-Hill support at http://mpss.mhhe.com/. Support is provided via telephone, chat, and email. If you have contacted McGraw-Hill support and they have instructed you to contact WKU ITS please have a ticket number from McGraw-Hill available. WKU ITS is unable to assist or communicate with McGraw-Hill without an existing ticket number from McGraw-Hill support. 

Details

Article ID: 706
Created
Tue 9/30/14 8:36 AM
Modified
Fri 2/12/21 1:59 PM