Search48 Results
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Using Email
Instructions for recovering missing or deleted emails for Student/Faculty/Staff email accounts.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- OWA (Outlook Web Access)
Instructions on what to do when you notice you are no longer receiving emails to your WKU email account.
- Knowledge Base
- WKU Systems
- Blackboard
Instructions for hiding / unhiding courses from a course list on Blackboard.
- Knowledge Base
- WKU Systems
- Blackboard
- Grade Center
Instructions for enabling attempts taken on assessments through Blackboard.
- Knowledge Base
- WKU Systems
- Blackboard
- Grade Center
Information about Grade Center columns that are missing after being created.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for making display scroll bars always appear on macOS computers.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 10
Instructions on how to recover a missing window that is off-screen.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions on how to resolve a USB microphone not appearing as an option in a Zoom meeting.
- Knowledge Base
- WKU Systems
- Blackboard
- Course Management
Information regarding what to do if assignments are missing after using Course Copy.
- Knowledge Base
- Computer, Devices, & Printers
Information about what to do when your computer is missing files and settings after being worked on by Toppertech.
- Knowledge Base
- Software & Programs
- Adobe
- Adobe Acrobat
Information and instructions regarding Adobe Reader not having the option to select Save As when working with a document.
- Knowledge Base
- WKU Systems
- Blackboard
Instructions for enabling edit mode to edit a course.
- Knowledge Base
- WKU Systems
- Blackboard
Information for students on what to do when they see a course they are not enrolled when they login to Blackboard.
- Knowledge Base
- WKU Systems
- Omni CMS
- Assets
Instructions on what to do when previewing or editing a form asset, some or all elements are missing from the Form Elements pane; some actions/buttons seem unresponsive within Omni CMS.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (Windows)
- Outlook 2019 (Windows)
Information about sending emails from shared mailbox accounts migrated to Microsoft 365.