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Instructions for recovering missing or deleted emails for Student/Faculty/Staff email accounts.

Instructions on what to do when you notice you are no longer receiving emails to your WKU email account.

Instructions for hiding / unhiding courses from a course list on Blackboard.

Instructions for enabling attempts taken on assessments through Blackboard.

Information about Grade Center columns that are missing after being created.

Instructions for making display scroll bars always appear on macOS computers.

Instructions on how to recover a missing window that is off-screen.

Instructions on how to resolve a USB microphone not appearing as an option in a Zoom meeting.

Information regarding what to do if assignments are missing after using Course Copy.

Information about what to do when your computer is missing files and settings after being worked on by Toppertech.

Information and instructions regarding Adobe Reader not having the option to select Save As when working with a document.

Instructions for enabling edit mode to edit a course.

Information for students on what to do when they see a course they are not enrolled when they login to Blackboard.

Instructions on what to do when previewing or editing a form asset, some or all elements are missing from the Form Elements pane; some actions/buttons seem unresponsive within Omni CMS.

Information about sending emails from shared mailbox accounts migrated to Microsoft 365.