Search51 Results
- Knowledge Base
- Campus Services
Information about how to report a lost or stolen WKU ID card.
- Knowledge Base
- WKU Systems
- Mediasite
Information regarding WKU's policy of retaining content uploaded to Mediasite
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Information on WKU ITS's policy on WKU Zoom Cloud Recording video retention.
- Knowledge Base
- WKU Systems
- Active Directory
- Shared & Personal Drives
Instructions for restoring missing network drives when connected to the VPN off campus.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (Windows)
- Outlook 2019 (Windows)
Information about sending emails from shared mailbox accounts migrated to Microsoft 365.
- Knowledge Base
- WKU Systems
- Modern Campus CMS
- Assets
Instructions on what to do when previewing or editing a form asset, some or all elements are missing from the Form Elements pane; some actions/buttons seem unresponsive within Web CMS.
- Knowledge Base
- WKU Systems
- Blackboard
- Course Management
Information regarding what to do if assignments are missing after using Course Copy.
- Knowledge Base
- WKU Systems
- InfoView
Information about missing pages in InfoView.
- Knowledge Base
- WKU Systems
- Blackboard
Information on what to do if you do not see your course in Blackboard.
- Knowledge Base
- Software & Programs
- Microsoft 365
- Microsoft 365 (Windows)
Instructions on changing the view of a document in Word.
- Knowledge Base
- WKU Systems
- TopNet
- Financial Aid
Information regarding missing financial aid tabs on TopNet.
- Knowledge Base
- WKU Systems
- Blackboard
Information for students on what to do when they see a course they are not enrolled when they login to Blackboard.
- Knowledge Base
- WKU Systems
- Blackboard
- Grade Center
Information regarding missing grades from McGraw-Hill Connect.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Using Email
Instructions for recovering missing or deleted emails for Student/Faculty/Staff email accounts.
- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions for disabling the Cached Exchange Mode in order to resolve Shared Mailbox sync issues.