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Information about sending emails from shared mailbox accounts migrated to Microsoft 365.

Instructions on how to enable the Adobe PDF plugin to restore the missing toolbar button.

Instructions for disabling the Cached Exchange Mode in order to resolve Shared Mailbox sync issues.

JRH Lost and Found

Information on where lost items will be stored in Jody Richards Hall.

Instructions for recovering missing or deleted emails for Student/Faculty/Staff email accounts.

Not Receiving Emails

Instructions on what to do when you notice you are no longer receiving emails to your WKU email account.

Instructions for hiding / unhiding courses from a course list on Blackboard.

Instructions for enabling attempts taken on assessments through Blackboard.

Information about Grade Center columns that are missing after being created.

Missing Scroll Bars

Instructions for making display scroll bars always appear on macOS computers.

Instructions on how to recover a missing window that is off-screen.

Instructions on how to resolve a USB microphone not appearing as an option in a Zoom meeting.

Information regarding what to do if assignments are missing after using Course Copy.

Information about what to do when your computer is missing files and settings after being worked on by Toppertech.

Information and instructions regarding Adobe Reader not having the option to select Save As when working with a document.

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