Missing Pages

Issue/Question

There are only a couple pages of documents under a Public Folder in InfoView when there should be more pages available. Why are these pages missing? I need to access documents typically located on these missing pages.

Cause

InfoView has not updated the max number of recent page additions for a specific public folder.

Resolution

Click on the next icon (sideways triangle) in the upper-right hand side of the public folder. InfoView will initiate a page index update and change the max amount of pages that are accessible. This will allow the user to navigate to the intended pages of a public folder.

Details

Article ID: 458
Created
Thu 8/21/14 9:12 PM
Modified
Wed 7/22/20 8:34 AM