Issue/Question
When trying to preview or edit a form asset, some or all elements are missing from the Form Elements pane, and some actions/buttons seem unresponsive.
Environment
Resolution
OmniUpdate is currently aware of the issue and working on a solution. However, in the meantime, please follow the steps below to "repair" your form asset.
- Log into OU Campus
- From the blue top menu, hover over Content and select Assets
- Find the form asset needing to be repaired (you can use the Filter box to quickly find the desired asset)
- Check-in the form asset by clicking the light bulb icon ( ) in the Status column, associated with the form asset's entry in the list
- If the light bulb is filled-in and yellow, it is checked-out to you; you do NOT need to click the icon again
- If you see a red lock icon ( ), someone else has the asset checked-out; you will need to have them check it back in before continuing
- Once the asset has been checked-out as you, hover over its entry in the asset list to show more actions
- Hover over Edit and select Properties
- At the bottom of the General Properties pane, click the blue Save button
- The asset should now be repaired and you can edit it as usual