Articles about the WKU Blackboard system ( https://blackboard.wku.edu ).

Categories (22)

Articles (72)

Access Denied Error

Information regarding the following error on Blackboard: Access Denied: Resource does not exist or you do not have sufficient permissions to access this resource.

Adding a Supervisor as Instructor

Instructions for supervisors on being added as an instructors to Blackboard courses.

Adding Blackboard Calendar to iOS Calendar

Instructions for adding external calendar link from Blackboard to an iPhone or an iPad.

Allow Students a Choice of Assignments

Instructions on exempting students from assignments to allow them a choice without affecting overall grade totals.

Available Training for Students

Information regarding Blackboard training for new Blackboard students.

Blackboard Showing Up As Mobile-Friendly View

Information regarding Blackboard displaying as a mobile-friendly view when using Blackboard on a non-mobile browser.

Blackboard Update Times

Information about when Blackboard updates.

Blank Screen after Previewing Document

Information about what to do when previewing a document in Blackboard in Safari.

Cannot Load Blackboard Website

Information regarding what to do if Blackboard will not load.

Changing Assessment Point Value

Instructions for Instructors on how to change the point value of a completed assessment in Blackboard.

Checking Item Availability for Students

Information for instructors to ensure Blackboard course items can be accessed by students.

Course Calendar Giving Error Getting Events Popup

Information about the error message "Error Getting Events" from the Blackboard calendar function.

Course Menu Missing

Information on how to force a course's navigation menu to appear.

Creating Blackboard Calendar Events

Instructions for creating a Blackboard Calendar item.

Creating Hyperlinks With Text Editor

Instructions for creating hyperlinks in the Blackboard text editor.

Cursor Randomly Jumps to Another Question in Test or Survey

Information about a known issue with the cursor jumping around during tests and surveys in Blackboard.

Customizing Group Pages

Instructions for setting a theme in Blackboard group pages.

Double-Spacing Text in Editor

Instructions on double-spacing text in Blackboard assignments and discussion boards.

Duplicate Calendar Entries Displaying

Information about why there are multiple calendar entries for a single item and how to remove the extra ones.

Edge Submits 0 Byte Assignment File

Information on what to do when Microsoft Edge submits a 0 byte file when the file is open at the time of submission in Blackboard.

Enabling First Day Inclusive Access on Blackboard

Information about the First Day Inclusive Access texts on Blackboard.

Enrolled in Incorrect Course

Information for students on what to do when they see a course they are not enrolled when they login to Blackboard.

Enrolling in New Instructor Training

Information on how to enroll in Blackboard New Instructor Training.

Exporting Test to Word Document

Instructions for exporting a Blackboard test to a Word document.

File Size Upload Limit

Information on the file size upload limit when uploading to Blackboard.

Finding Course ID

Instructions for finding a Blackboard Course ID.

Finding Version Number

Information about obtaining the version number of the current installation of Blackboard at WKU.

Forcing Students to Include Instructor On Blackboard Emails

Instructions on how to force the instructor to be included on all bulk emails sent by students through Blackboard.

Gaining Access to Blackboard

Information on when you will be able to login Blackboard.

Getting a Blank Page for My Grades (Students)

Information about My Grades displaying a blank page for students in Blackboard.

Having Issues with Third-Party Publishers

Instructions on what to do when you have issues with Blackboard's publisher integration plugins.

Hiding Courses from Course List

Instructions for hiding courses from a course list on Blackboard.

Hyperlinks Redirecting to Outlook Web Access

Instructions for when you get redirected to Outlook Web Access when clicking a hyperlink in Blackboard.

Hyperlinks Won't Open

Instructions for opening a hyperlink (URL) in Blackboard when clicking the hyperlink doesn't work.

Incorrect Language

Instructions on what to do if Blackboard appears in the wrong language.

Integrating 3rd Party Publishers with Blackboard

Information about requesting publisher integration into Blackboard Course Sites.

Issues Playing Embedded Videos

Information on what to do when embedded videos in Blackboard have issues playing.

Issues with Blackboard App

Information on what to do if you have issues with the Blackboard mobile app.

Issues with Pasting (OS X)

Information about issues with pasting into Blackboard submissions from a Mac.

Logging in with a Guest Account

Instructions for logging into Blackboard with a guest account.

Logging into Blackboard

Instructions for logging in to Blackboard.

Logging Out of Blackboard

Instructions for logging out of Blackboard.

Missing Course

Information on what to do if you do not see your course in Blackboard.

Missing Notifications In Updates Page

Instructions on unhiding notifications in the Blackboard Updates page.

Missing Scrollbar from My Grades

Information about a missing scrollbar missing from My Grades on Blackboard.

Navigating Blackboard Course Sites

Information regarding navigating Blackboard.

Navigating New Course Instructor Training

Information on navigating around in the New Course Instructor Training through Blackboard.

Non-Payment Notices

Instructions on how to gain access to Blackboard if you have been dropped from your classes for non-payment.

Pasting Text Issues

Instructions on copying and pasting text into Blackboard.

Printing from Blackboard

Information about printing from Blackboard.

Proceeding Past Urgent Tuition Message

Information on access Blackboard classed even though there is an Urgent! message displayed when I log in.

Receiving Specified Resource Not Found Error

Information about what to do when a student gets this error when clicking a file in Blackboard but the instructor does not: "The specified resource was not found, or you do not have permission to access it."

Recovering Deleted Items

Information on recovering deleted items from Blackboard.

Redirected to a Different Website when Opening Course

Instructions for changing the Entry Point for a course when it has accidentally been set to an external link.

Removal of Blackboard Course Sites

Information on how long courses are accessible after the term ends.

Reporting Students Having Technical Issues

Information for Instructors who have students that are having technical issues with Blackboard.

Requesting Student Access to Past Courses

Instructions for requesting student access to past courses that are outside of a normal course term.

Resolving Guests Are Not Allowed to Access This Content Error

Instructions for resolving "Guests are not allowed to access this content" error on Blackboard.

SafeAssign Submission Formats

Information regarding the formats that SafeAssign accepts.

Saving Comments and Feedback on a Submitted Document

Instructions for saving feedback on a graded document in Blackboard.

Supported Blackboard File Types

Information about supported file types on Blackboard.

Supported Browsers and Operating Systems

Information regarding supported browsers for Blackboard.

Temporary Scope is Unavailable

Information about what to do when you get the "TEMPORARY Scope is Unavailable" error message in Blackboard.

Unable to Edit Course

Instructions for enabling edit mode to edit a course.

Unable to Save Rubric

Information regarding receiving an error message stating that a numeric value must be entered when trying to save a Blackboard Rubric.

Uploading Large Videos

Information on how to incorporate large video files in a Blackboard course.

Viewing a Course Roster

instructions on how to view a Blackboard course roster.

Viewing Attached Videos

Instructions for when you can't view an attached video on Blackboard.

Viewing Available Grades

Instructions for viewing available grades in Blackboard.

Word Count Limit

Information on checking the word count in Blackboard.