Redirected to a Different Website when Opening Course

Issue/Question

When I enter my Blackboard site as an instructor, I am automatically forwarded to the WKU Libraries website (or other site outside of Blackboard).

Cause

The Entry Point for the course has become one of the menu items that is set as an external link.

Resolution

You cannot directly access the course to change the Entry Point.  However, you can access the course indirectly:

1. Log into Blackboard. 
2. Navigate to the course with the problem. 
3. When the message comes up that states you are being directed to an external URL, look for the option to Display Course Menu in a Window by clicking the square icon .
4. Select an area of the course that is not directed to an external URL, such as Announcements.
5. The page will refresh and take you into the Blackboard Course Site. 
6. In the Control Panel, click Customization.
7. Click Teaching Style.
8. In the Entry Point dropdown, select a new entry point.
9. Click Submit.
10. Ensure that the Entry Point you have selected is available to students. To do this, click the downward chevron  next to the item in the menu and select Show Link if it has been hidden.