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- Knowledge Base
- WKU Systems
- Blackboard
- Course Tools
Information for resolving the 502 Bad Gateway error message when accessing the Pearson MyLab and Mastering Course Home.
- Knowledge Base
- WKU Systems
- Blackboard
Information on how long courses are accessible after the term ends.
- Knowledge Base
- Software & Programs
- Respondus
Instructions on downloading and installing Respondus.
- Knowledge Base
- WKU Systems
- Blackboard
- Faculty Tools
Instructions on adding other instructors, TAs, or GAs to a Blackboard course site.
- Knowledge Base
- WKU Systems
- Blackboard
Information and instructions for troubleshooting instructor-level access to Blackboard courses.
- Knowledge Base
- WKU Systems
- Blackboard
- Building Content
Information regarding the Time Zone for the Blackboard servers.
- Knowledge Base
- WKU Systems
- Blackboard
Information on what to do if you have issues with the Blackboard mobile app.
- Knowledge Base
- ITS Services & Resources
- ITS Training
Instructions on how to request online ITS trainings for a student worker.
- Knowledge Base
- WKU Systems
- Blackboard
Instructions for setting accommodations for students in a Blackboard course.
- Knowledge Base
- WKU Systems
- Blackboard
- Assignments
Instructions for making Blackboard Assignments available.
- Knowledge Base
- WKU Systems
- Mediasite
Instructions on accessing MediaSite from Blackboard.
- Knowledge Base
- WKU Systems
- Blackboard
- Email
Instructions for sending an email through Blackboard.
- Knowledge Base
- WKU Systems
- Blackboard
Information regarding Blackboard displaying as a mobile-friendly view when using Blackboard on a non-mobile browser.
- Knowledge Base
- WKU Systems
- Blackboard
Instructions for creating hyperlinks in the Blackboard text editor.
- Knowledge Base
- WKU Systems
- Blackboard
Information about supported file types on Blackboard.