Articles (20)

Assessment is Asking for a Password

Instruction on what to do when a Blackboard test repeatedly asks for a password.

Checking System Requirements

Information on the system requirements for Respondus LockDown Browser.

Compatibility Mode Not Allowed Error

Instructions on what to do when Respondus Lockdown Browser displays Compatibility Mode Error.

Enable Calculator Tool in Lockdown Browser

Instructions for enabling the calculator tool for use inside the Respondus LockDown Browser.

Error Displayed in Course Tools

Instructions on what to do when there is a LockDown Browser error displayed in Course Tools.

Exit Password

Information regarding an exit password for the LockDown Browser.

Expired License Error

Instructions on resolving an expired license issue with the Respondus LockDown Browser.

Installing Respondus Lockdown Browser

Instructions for downloading and installing the Respondus Lockdown Browser.

Invalid Institution ID Configured

Information about why LockDown Browser fails to install on Macs with an invalid institution id error and how to fix it.

LockDown Browser Will Not Launch Due to Blacklisted Applications

Instructions on fixing the error stating that the LockDown Browser cannot launch due to Blacklisted Applications.

Requiring Test to be Taken with LockDown Browser

Instructions for making test available only in the LockDown Browser.

Respondus LockDown Browser Information

Information regarding LockDown Browser.

Student Receives Error When Using LockDown Browser to Take a Test

Instructions for instructors on how to resolve error with Lockdown browser exams.

Supported Operating Systems

Information regarding supported operating systems for the Respondus LockDown Browser.

TLS Error

Instructions for what to do when encountering a TLS error when using LockDown Browser.

Turn Off LockDown Browser Requirement

Instructions for turning off Lockdown Browser so it is not required for taking an exam.

Update Server Connection Error

Information regarding the following error message in LockDown Browser: Update server is not supplying information, or the connection to update server is blocked. Please try again later.

Updating Respondus Lockdown Browser

Information regarding what to do if the LockDown Browser does not display all questions of a test / quiz.

Using Respondus LockDown Monitor

Information about the Respondus LockDown Monitor for Blackboard exams.

Viewing Test Feedback

Information about if students can view test feedback for assessments in Blackboard that require the Respondus Lockdown Browser.