Resolving Guests Are Not Allowed to Access This Content Error

Issue/Question

Why am I getting the following error message when accessing my course in Blackboard?

Guests are not allowed to access this content.

Cause

The web browser's cache has old data saved that is not allowing the user to authenticate properly.

Resolution

Clearing your browsers cache and cookies fixes this issue.

See the related articles for how to clear the cache and cookies for each browser.

Details

Article ID: 84
Created
Fri 5/2/14 7:25 AM
Modified
Sat 11/16/19 11:38 AM

Related Articles (4)

Instructions on how to clear the cache in Google Chrome.
Instructions for clearing cache on Firefox.
Instructions for clearing cache and cookies in Internet Explorer.
Instructions for clearing cache, cookies, and stored website data in Safari.