Resolving Guests Are Not Allowed to Access This Content Error


Why am I getting the following error message when accessing my course in Blackboard?

Guests are not allowed to access this content.


The web browser's cache has old data saved that is not allowing the user to authenticate properly.


Clearing your browsers cache and cookies fixes this issue.

See the related articles for how to clear the cache and cookies for each browser.


Article ID: 84
Fri 5/2/14 7:25 AM
Sat 11/16/19 11:38 AM

Related Articles (4)

Instructions on how to clear the cache in Google Chrome.
Instructions for clearing cache on Firefox.
Instructions for clearing cache and cookies in Internet Explorer.
Instructions for clearing cache, cookies, and stored website data in Safari.