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- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 11
Instructions for resetting your network settings on a Windows 11 computer.
- Knowledge Base
- WKU Systems
- TopNet
- Faculty Services
Instructions on what to do if TopNet displays an old syllabus or your syllabus incorrectly after uploading a new one.
- Knowledge Base
- Software & Programs
- Microsoft 365
- Microsoft 365 (macOS)
Instructions for resetting an account in Outlook for macOS.
- Knowledge Base
- WKU Systems
- TopNet
- Student Services
Instructions on how to view and clear academic and registration holds.
- Knowledge Base
- Software & Programs
- Web Browsers
Instructions for clearing cache in a browser.
- Knowledge Base
- WKU Systems
- Blackboard
- Grade Center
Instructions for Blackboard Instructors on how to view a log of attempts, cleared attempts, overrides, and exemptions for a grade.
- Knowledge Base
- Software & Programs
- Web Browsers
- Firefox
Instructions on what to do when Firefox isn't saving your browsing history.
- Knowledge Base
- WKU Systems
- Blackboard
- Grade Center
Instructions for clearing an attempt at an assignment or assessment from the Blackboard Grade Center