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Instructions on what to do when you have discovered a keylogger on your computer.
Information about the recommended Zoom security settings for meetings.
Instructions for removing a participant from a Zoom meeting.
Instructions for disabling chat during a Zoom meeting.
Instructions for enabling a Zoom Waiting Room for all meetings.
Instructions on handling a compromised student email account.
Information about changing incorrect information on file with WKU.
Instructions for checking Windows updates on Windows 10.
Allowing Mediasite Mosaic rights to record your screen on macOS devices.
Information about a WKU video surveillance camera this is not correctly displaying live and/or recorded video feed
Instructions for resolving error message "Connected to server" in the Milestone Smart Client.
Instructions for requesting the appropriate intercom service, based on issue being experienced.
Information regarding an error message received when attempting to begin or view a Public Affairs publication request.
Information about the Official Grade Reports in TopNet displaying a masked Social Security Number in the ID field, instead of a WKU ID.
Information on how to have a file on the S (Shared) drive that was replaced with a text file restored.