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Allowing Mediasite Mosaic rights to record your screen on macOS devices.
Instructions for requesting the appropriate intercom service, based on issue being experienced.
Instructions on what to do when you have discovered a keylogger on your computer.
Information regarding an error message received when attempting to begin or view a Public Affairs publication request.
Steps for resolving a loss of camera video feed in the Milestone Smart Client.
Information about the Official Grade Reports in TopNet displaying a masked Social Security Number in the ID field, instead of a WKU ID.
Information on how to have a file on the S (Shared) drive that was replaced with a text file restored.
Information about changing incorrect information on file with WKU.
Information on how to enable Windows' Defender when other antivirus software expires.
Information on why webpages display security certificate error messages.
Information regarding the error of "The current webpage is trying to open a site in your Trusted sites list. Do you want to allow this?" when using Interview Exchange.
Information about untrusted connections in Firefox.
Information and recommendations for keeping computers and accounts safe from infection and being compromised while at WKU.
Instructions on what to do when Symantec Endpoint Protection warns that the information on a scanned file is inconclusive.
Instructions for removing a participant from a Zoom meeting.