Search28 Results
- Knowledge Base
- WKU Systems
- Mediasite
Allowing Mediasite Mosaic rights to record your screen on macOS devices.
- Knowledge Base
- Campus Phone & Voicemail
Instructions for requesting the appropriate intercom service, based on issue being experienced.
- Knowledge Base
- ITS Services & Resources
- Security
Instructions on what to do when you have discovered a keylogger on your computer.
- Knowledge Base
- Campus Services
Information regarding an error message received when attempting to begin or view a Public Affairs publication request.
- Knowledge Base
- ITS Services & Resources
- Video Surveillance
Steps for resolving a loss of camera video feed in the Milestone Smart Client.
- Knowledge Base
- WKU Systems
- TopNet
- Student Services
Information about the Official Grade Reports in TopNet displaying a masked Social Security Number in the ID field, instead of a WKU ID.
- Knowledge Base
- WKU Systems
- Active Directory
- Shared & Personal Drives
Information on how to have a file on the S (Shared) drive that was replaced with a text file restored.
- Knowledge Base
- WKU Accounts & Passwords
Information about changing incorrect information on file with WKU.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 10
Information on how to enable Windows' Defender when other antivirus software expires.
- Knowledge Base
- Software & Programs
- Web Browsers
Information on why webpages display security certificate error messages.
- Knowledge Base
- WKU Systems
- Interview Exchange
Information regarding the error of "The current webpage is trying to open a site in your Trusted sites list. Do you want to allow this?" when using Interview Exchange.
- Knowledge Base
- Software & Programs
- Web Browsers
- Firefox
- Warnings & Errors
Information about untrusted connections in Firefox.
- Knowledge Base
- ITS Services & Resources
- TopperTech
Information and recommendations for keeping computers and accounts safe from infection and being compromised while at WKU.
- Knowledge Base
- Software & Programs
- Symantec Endpoint Protection
Instructions on what to do when Symantec Endpoint Protection warns that the information on a scanned file is inconclusive.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions for removing a participant from a Zoom meeting.