Search28 Results
- Knowledge Base
- WKU Accounts & Passwords
Information about changing incorrect information on file with WKU.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions for enabling a Zoom Waiting Room for all meetings.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 10
Instructions for checking Windows updates on Windows 10.
- Knowledge Base
- WKU Systems
- Mediasite
Allowing Mediasite Mosaic rights to record your screen on macOS devices.
- Knowledge Base
- ITS Services & Resources
- Video Surveillance
Information about a WKU video surveillance camera this is not correctly displaying live and/or recorded video feed
- Knowledge Base
- ITS Services & Resources
- Video Surveillance
- Milestone XProtect Smart Client
Instructions for resolving error message "Connected to server" in the Milestone Smart Client.
- Knowledge Base
- Campus Phone & Voicemail
Instructions for requesting the appropriate intercom service, based on issue being experienced.
- Knowledge Base
- ITS Services & Resources
- Security
Instructions on what to do when you have discovered a keylogger on your computer.
- Knowledge Base
- Campus Services
Information regarding an error message received when attempting to begin or view a Public Affairs publication request.
- Knowledge Base
- WKU Systems
- TopNet
- Student Services
Information about the Official Grade Reports in TopNet displaying a masked Social Security Number in the ID field, instead of a WKU ID.
- Knowledge Base
- WKU Systems
- Active Directory
- Shared & Personal Drives
Information on how to have a file on the S (Shared) drive that was replaced with a text file restored.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 10
Information on how to enable Windows' Defender when other antivirus software expires.
- Knowledge Base
- Software & Programs
- Web Browsers
Information on why webpages display security certificate error messages.
- Knowledge Base
- WKU Systems
- Interview Exchange
Information regarding the error of "The current webpage is trying to open a site in your Trusted sites list. Do you want to allow this?" when using Interview Exchange.
- Knowledge Base
- Software & Programs
- Web Browsers
- Firefox
- Warnings & Errors
Information about untrusted connections in Firefox.