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Enabling Windows' Antivirus and Security Protection
Information on how to enable Windows' Defender when other antivirus software expires.
Changing Incorrect Demographic Information
Information about changing incorrect information on file with WKU.
Resolving Expired or Invalid Website Security Certificate Errors
Information on why webpages display security certificate error messages.
Security Warning with Interview Exchange
Information regarding the error of "The current webpage is trying to open a site in your Trusted sites list. Do you want to allow this?" when using Interview Exchange.
Receiving an Untrusted Connection Warning
Information about untrusted connections in Firefox.
Safe Computing Information
Information and recommendations for keeping computers and accounts safe from infection and being compromised while at WKU.
File Warning (Symantec Endpoint Protection)
Instructions on what to do when Symantec Endpoint Protection warns that the information on a scanned file is inconclusive.
Removing Participants From a Zoom Meeting
Instructions for removing a participant from a Zoom meeting.
Issues with WKU Firewall
Information on the WKU ITS-operated firewall.
Turning Off Camera Privacy Mode in Lenovo Settings
Instructions for turning off camera privacy mode in Lenovo settings.
Disabling Chat During a Zoom Meeting
Instructions for disabling chat during a Zoom meeting.
WKU ITS Recommended Zoom Security Settings
Information about the recommended Zoom security settings for meetings.
Enabling Zoom Waiting Room For All Meetings
Instructions for enabling a Zoom Waiting Room for all meetings.
Interprocess Communication Error
Instructions on how to resolve this error when installing the Cisco VPN: The VPN client agent was unable to create the interprocess communication depot.
Installing Software that Uses System Extensions
Information about macOS system/kernel extensions and how to install software that relies on them.