Search29 Results
- Knowledge Base
- WKU Systems
- Active Directory
- Shared & Personal Drives
Information on how to have a file on the S (Shared) drive that was replaced with a text file restored.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Information about macOS system/kernel extensions and how to install software that relies on them.
- Knowledge Base
- WKU Accounts & Passwords
Information about changing incorrect information on file with WKU.
- Knowledge Base
- ITS Services & Resources
- Security
Instructions on what to do when you have discovered a keylogger on your computer.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Information about the recommended Zoom security settings for meetings.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions for removing a participant from a Zoom meeting.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions for disabling chat during a Zoom meeting.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions for enabling a Zoom Waiting Room for all meetings.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Instructions on handling a compromised student email account.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 10
Instructions for checking Windows updates on Windows 10.
- Knowledge Base
- WKU Systems
- Mediasite
Allowing Mediasite Mosaic rights to record your screen on macOS devices.
- Knowledge Base
- ITS Services & Resources
- Video Surveillance
Information about a WKU video surveillance camera this is not correctly displaying live and/or recorded video feed
- Knowledge Base
- ITS Services & Resources
- Video Surveillance
- Milestone XProtect Smart Client
Instructions for resolving error message "Connected to server" in the Milestone Smart Client.
- Knowledge Base
- Campus Phone & Voicemail
Instructions for requesting the appropriate intercom service, based on issue being experienced.
- Knowledge Base
- Campus Services
Information regarding an error message received when attempting to begin or view a Public Affairs publication request.