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Instructions for configuring and using a Yubico USB Security Key Fob with Microsoft's Authentication.
Instructions for requesting the appropriate intercom service, based on issue being experienced.
Information about a WKU video surveillance camera this is not correctly displaying live and/or recorded video feed
Instructions for resolving error message "Connected to server" in the Milestone Smart Client.
Information about Mediasite crashing on macOS computers when trying to record.
Information and recommendations for keeping computers and accounts safe from infection and being compromised while at WKU.
Allowing Mediasite Mosaic rights to record your screen on macOS devices.
Guidance for determining if your device supports USB-A or USB-C for the Yubico USB Security Key Fob.
Instructions on how to resolve this error when installing the Cisco Secure Client VPN: The VPN client agent was unable to create the interprocess communication depot.
Information on how to have a file on the S (Shared) drive that was replaced with a text file restored.
Information on the WKU ITS-operated firewall.
Instructions on handling a compromised student email account.
Information about Duo Security not successfully using the Remember Me function for 30 days.
Information about macOS system/kernel extensions and how to install software that relies on them.
Information about changing incorrect information on file with WKU.