Camera Video Feed is Not Displaying

Issue/Question

A WKU video surveillance camera has gone offline, is not displaying live and/or recorded video feed, or is not working properly.

Environment

  • WKU-managed video surveillance camera

Cause

An error has occurred and the video feed has stopped. 

Resolution

The client will need to attempt to close and restart their Milestone Smart Client software, if possible. 

Details

Article ID: 3199
Created
Fri 1/25/19 11:01 AM
Modified
Fri 6/4/21 11:06 AM