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- Knowledge Base
- ITS Services & Resources
- Video Surveillance
- Milestone XProtect Smart Client
Installation instructions for the Milestone XProtect Smart Client software.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions to edit permissions for Zoom Desktop Client for Windows if Zoom cannot see the built-in webcam and there are no other programs using the webcam concurrently with Zoom.
- Knowledge Base
- WKU Systems
- Blackboard
- Collaborate
Instructions for sharing audio / video in Blackboard Collaborate.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Can't see USB webcam under Camera options in Zoom
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions on how to mute/hide your camera output in a Zoom meeting.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions for Selecting your webcam in a Zoom meeting.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions on how to test your video before starting your Zoom meeting.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Information about not seeing built-in webcam in the Camera options in a Zoom Meeting on Windows
- Knowledge Base
- ITS Services & Resources
- Video Surveillance
Information about a WKU video surveillance camera this is not correctly displaying live and/or recorded video feed
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (Windows)
- PowerPoint 2019 (Windows)
Instructions on how to disable the webcam when recording a presentation on PowerPoint.
- Knowledge Base
- ITS Services & Resources
- Video Surveillance
- Milestone XProtect Smart Client
Instructions for resolving error message "Connected to server" in the Milestone Smart Client.
- Knowledge Base
- Computer, Devices, & Printers
- Peripherals
Information about troubleshooting a non-working web cam.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- IVS Classrooms
Instructions for removing the Polycom home screen from the PC's image of the room camera.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 10
Instructions for adding Windows Hello sign-in options to a Windows 10 computer with the necessary components.
- Knowledge Base
- ITS Services & Resources
- Classrooms & Labs
Instructions for rotating the image produced by the IPEVO document cameras.