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Students using Respondus LockDown Browser on Windows may experience authentication issues when Microsoft passkeys are enabled. This article provides a temporary workaround for Windows 11 users.
Information regarding supported operating systems for the Respondus LockDown Browser.
Instructions for downloading and installing the Respondus Lockdown Browser.
Instructions for configuring Respondus to interact with WKU Blackboard.
Instructions for requiring students to use LockDown Browser for exams in Blackboard Original and Ultra courses.
Information regarding iPad & Chromebook access to Respondus LockDown Browser.
Information about the Respondus LockDown Monitor (which works in tandem with Respondus LockDown Browser) for Blackboard exams.
Instructions for allowing students to use specific websites while taking an exam via Respondus Lockdown Browser.
Instructions on how resolve an Instructor-side issue related to Respondus LockDown Browser that can generate a number of different error messages.
Instruction on what to do when a Blackboard exam repeatedly asks for a password.
Information about Respondus LockDown Browser displaying only a white screen.
Information about if students can view test feedback for assessments in Blackboard that require the Respondus Lockdown Browser.
Information regarding an exit password for the LockDown Browser.
Information regarding LockDown Browser.
Information about using Respondus with Blackboard Ultra courses.