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- Knowledge Base
- ITS Services & Resources
- Security
Instructions for looking up EAC card numbers in the Atrium system.
- Knowledge Base
- ITS Services & Resources
- Security
Information on requesting modifications to user access for electronic access control doors.
- Knowledge Base
- ITS Services & Resources
- Security
Information on contacting ITS for problems involving electronic access control.
- Knowledge Base
- Computer, Devices, & Printers
Information on obtaining an Inventory Control Number for a WKU-owned computer.
- Knowledge Base
- WKU Systems
- Omni CMS
Information about Quality Control Check messages that display in Omni CMS and how to fix them.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 10
Instructions for removing a personal computer from TopperMail Mobile Device Management if it has been enrolled.
- Knowledge Base
- ITS Services & Resources
- Security
- Spam/Phishing Control
Information about using GMail to send emails on behalf of your WKU account.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 10
Instructions for re-enabling sleep or hibernation settings on Windows 10.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 10
Information about UAC (User Access Control) prompting to be enabled.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
Instructions for changing the sleep settings in Windows 7 and later machines.
- Knowledge Base
- Software & Programs
- Web Browsers
Information on using cut, copy, and paste in a web browser.
- Knowledge Base
- Software & Programs
- Web Browsers
- Firefox
Instructions for disabling Firefox's ability to zoom using the scroll wheel of the mouse when pressing the CTRL key on the keyboard.