Unlocking Voicemail PIN

Issue/Question

My voicemail PIN has been locked.

Cause

Your voicemail PIN will automatically be locked after 3 failed login attempts within 30 minutes.

Resolution

Your voicemail PIN will automatically unlock after 30 minutes. Wait a minimum of 30 minutes before trying to login again. If you are unable to login after 30 minutes, please contact the ITS Service Desk or submit a service request.

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Related Articles (3)

Instructions on changing your voicemail message on your campus phone.
Instructions on how to create/change your voicemail PIN.
Instructions on how to clear messages from the phone when receiving voicemail quota warning emails.