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Adding a Network Printer (Windows)
Instructions for adding a network printer to Windows machines.
Accessing Shared Mailbox Accounts
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
Uninstalling Software (Windows)
Instructions for removing software from Windows 10 computers.
Activating Windows Operating Systems
Information for activating Windows operating system.
Missing Microsoft Print to PDF (Windows)
Instructions for re-obtaining the Microsoft Print to PDF printer option in Windows.
Changing Default Browser
Instructions for choosing which web browser should open when clicking links.
Changing Default File Type Associations
Instructions for changing default file type associations on Windows 10.
Minimizing All Open Windows to Show the Desktop
Instructions for minimizing all windows to show the desktop.
Extending Desktop Across Monitors
Instructions for extending desktop display on Windows 10.
Upgrading WKU-Owned Dells From Windows 10 to Windows 11
Instructions for upgrading WKU-Owned Dells to Windows 11.
SAS Installation Cannot Continue
Instructions for completing an installation of SAS 9.4 on a Windows computer where the installer is expired.
Software Failing to Install Through Software Center
Information about software in the Software Center app failing to install on Windows devices.
Software Center Missing Application(s)
Instructions for updating the Software Center app to get the latest list of apps available.
Accessing WKU Exchange Accounts After Migration to Microsoft 365
Information about updating mail application credentials after having your email account migrated to Microsoft 365.
Shared Mailbox Deleted Items Stored in Personal Account Deleted Items
Information about shared mailboxes' deleted items going to a user's personal deleted items folder.