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Computer, Devices, & Printers
Computer, Devices, & Printers
Articles about computers, printers, and peripheral devices NOT utilized in a classroom or lab.
Categories (7)
External Drives
Articles about USB flash drives and USB external drives.
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Laptops
Articles about laptops and laptop accessories.
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Monitors
Articles about issues with external monitors.
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Mouse & Keyboard
Articles about mice and keyboard devices.
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Operating System
Articles about operating systems.
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Peripherals
Articles about peripheral devices. (e.g, speakers, disk drive, webcams, etc.)
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Printing and Scanning
Articles about issues with printing, scanning, and printing resources.
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Articles (22)
Computer Not Turning On
Information on what to do when a desktop or laptop computer does not power on.
Computer Running Slowly
Information on what to do when your computer is running slowly.
Disabling Wake On LAN in Bios
Information about disabling the Wake On Lan feature in bios.
Finding Apple Technical Specifications for Non-Current Products
Instructions for finding technical specifications for non-current Apple hardware.
Installing a New WKU-Owned Computer
Information on how to get new WKU-owned computers installed.
Issues with Classroom Technology Hardware
Details on how to resolve a technical issue with WKU Classroom hardware.
Logging in to WKU-owned Computer
Information regarding logging in to a WKU-owned computer.
Not Recognizing a Boot Device (Windows)
Information about a computer not booting due to no boot devices being found.
Obtaining an Inventory Control Number
Information on obtaining an Inventory Control Number for a WKU-owned computer.
OptiPlex 7000 Series Not Booting
Information about Dell OptiPlex 7040 computers not turning on after a full shutdown.
Ordering Supplies for a Printer
Instructions on how to order supplies for an MPS printer.
Purchasing WKU-Owned Computers, Equipment, or Devices
Information about purchasing WKU-Owned computers, equipment, or IT-related devices upon ending employment.
Purchasing WKU-Owned Devices With Personal Funds
Information on when and how WKU-owned equipment can be purchased by an individual with personal money.
Receiving Support for Donated Computers
Information about ITS' support of donated computers.
Registering a Credit Card Reader on the Network
Instructions on how to get a card reader registered on the WKU network.
Replacing Old Computers
Information about when to replace WKU-owned computers.
Reporting a Computer for Surplus
Information on what to do when you need to return a computer that your department no longer has a use for.
Sending a Remote Fax
Instructions for sending and using remote fax for WKU MPS printers and devices.
Troubleshooting Surface Keyboard
Instructions for troubleshooting an inoperable Microsoft Surface keyboard.
Turning Off Camera Privacy Mode in Lenovo Settings
Instructions for turning off camera privacy mode in Lenovo settings.
Turning Off Slow Keys
Instructions for disabling Slow Keys on macOS.
Which USB Ports Should I Use
Information regarding using USB 3.0 or USB 2.0 ports on a computer.
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