Articles about computers, printers, and peripheral devices NOT utilized in a classroom or lab.
Information on what to do when a desktop or laptop computer does not power on.
Information on what to do when your computer is running slowly.
Information about disabling the Wake On Lan feature in bios.
Information about entering into ePSA Pre-Boot System Assessment.
Instructions for finding technical specifications for non-current Apple hardware.
Information on how to get new WKU-owned computers installed.
Details on how to resolve a technical issue with WKU Classroom hardware.
Information regarding logging in to a WKU-owned computer.
Information about what to do when your computer is missing files and settings after being worked on by Desktop Support.
Information about a computer not booting due to no boot devices being found.
Information on obtaining an Inventory Control Number for a WKU-owned computer.
Information about Dell OptiPlex 7040 computers not turning on after a full shutdown.
Information about purchasing WKU-Owned computers, equipment, or IT-related devices upon ending employment.
Information on when and how WKU-owned equipment can be purchased by an individual with personal money.
Information about ITS' support of donated computers.
Instructions on how to get a card reader registered on the WKU network.
Information about when to replace WKU-owned computers.
Information on what to do when you need to return a computer that your department no longer has a use for.
Instructions for sending and using remote fax for WKU MPS printers and devices.
Instructions for receiving assistance with Thermal Failure error message.
Instructions for troubleshooting an inoperable Microsoft Surface keyboard.
Instructions for turning off camera privacy mode in Lenovo settings.
Information regarding using USB 3.0 or USB 2.0 ports on a computer.