Computer, Devices, & Printers

Articles about computers, printers, and peripheral devices NOT utilized in a classroom or lab.

Categories (6)

External Drives

Articles about USB flash drives and USB external drives.
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Laptops

Articles about laptops and laptop accessories.
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Monitors

Articles about issues with external monitors.
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Operating System

Articles about operating systems.
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Peripherals

Articles about peripheral devices. (e.g, speakers, disk drive, webcams, etc.)
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Printing and Scanning

Articles about issues with printing, scanning, and printing resources.
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Articles (12)

Computer Not Turning On

Information on what to do when a desktop or laptop computer does not power on.

Computer Running Slowly

Information on what to do when your computer is running slowly.

Issues with Classroom Technology Hardware

Details on how to resolve a technical issue with WKU Classroom hardware.

Logging in to WKU-owned Computer

Information regarding logging in to a WKU-owned computer.

Obtaining an Inventory Control Number

Information on obtaining an Inventory Control Number for a WKU-owned computer.

Purchasing WKU-Owned Computers, Equipment, or Devices

Information about purchasing WKU-Owned computers, equipment, or IT-related devices.

Replacing Old Computers

Information about when to replace WKU-owned computers.

Reporting a Computer for Surplus

Information on what to do when you need to return a computer that your department no longer has a use for.

Sending a Remote Fax

Instructions for sending and using remote fax for WKU MPS printers and devices.

Transferring a Call to AudioVisual Support

Details on how to transfer a client to AudioVisual Support when they are in need of immediate assistance with a classroom, conference room, Zoom Room, Connect/IVS class, or with digital signage.

Turning Off Slow Keys

Instructions for disabling Slow Keys on macOS.

WKU-Supported Computer Models

Information regarding all supported models of Dell and Apple computer devices.