Installing Software with the Self-Service App

Issue/Question

How do I install applications from the Self-Service App on my WKU Mac? 

Environment

  • macOS

Resolution

Your Mac must first be enrolled in the Mosyle MDM before you are able to use the WKU Self-Service App. Please follows these steps to join the Mosyle MDM. 
  1. Open the Applications folder on your Mac. 
  2. Locate and open the Self-Service app. 
  3. Click Your Apps
  4. Click Install Now / Reinstall / Update under any app listed to get/update the desired app. 
  5. A progress indicator will appear to show the status of the operation. 
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