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- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Instructions for using the Microsoft Authenticator app as multi-factor authentication method on multiple platforms.
- Knowledge Base
- Campus Services
Information on how to access the WKU Housing Portal.
- Knowledge Base
- WKU Systems
- TopNet
- Admission Application
Instructions on how to apply to WKU.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Information that details what applications and settings are installed when setting up a WKU-owned machine for a client.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 11
Instructions on uninstalling a program in Windows 11.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
Instructions for creating a desktop shortcut in Windows.
- Knowledge Base
- WKU Systems
- Blackboard
Information on what to do if you have issues with the Blackboard mobile app.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 11
Instructions for pinning an application to the Start Menu in Windows.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 11
Instructions on how to recover a missing window that is off-screen.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 11
Instructions for installing applications using the Software Center app on a WKU-Owned Windows device.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 11
Instructions for turning off startup apps on Windows 11 computers.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 11
Instructions for updating the Software Center app to get the latest list of apps available.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for granting admin privileges to macOS user accounts.
- Knowledge Base
- WKU Systems
- AppStreaming
An exhaustive list of apps added to AppStreaming with VMware Horizon.
- Knowledge Base
- WKU Systems
- iWKU App
Information for reporting iWKU app issues or enhancements.