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- Knowledge Base
- WKU Systems
- AppStreaming
Instructions for saving work within an AppStreaming application.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for granting admin privileges to macOS user accounts.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 10
Instructions for installing applications using the Software Center app on a WKU-Owned Windows device.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 10
Instructions on how to recover a missing window that is off-screen.
- Knowledge Base
- WKU Systems
- Duo
Instructions for WKU employees on how to enroll their account with Duo.
- Knowledge Base
- WKU Systems
- AppStreaming
Information about AppStreaming support documentation for VMware Horizon.
- Knowledge Base
- WKU Systems
- AppStreaming
Instructions for disconnecting and re-authenticating to Horizon app streaming when a connection error appears.
- Knowledge Base
- WKU Systems
- AppStreaming
Information about custom configuration settings not being stored when launching an AppStreaming app.
- Knowledge Base
- WKU Systems
- AppStreaming
Instructions for adding local shortcuts to AppStreaming apps.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for installing applications using the Business app on a WKU-Owned Mac.
- Knowledge Base
- Campus Services
Information on how to access the WKU Housing Portal.
- Knowledge Base
- Computer, Devices, & Printers
- Printing
- Network Printing
Instructions for adding a Ricoh MPS printer to Mac computers.
- Knowledge Base
- WKU Systems
- Blackboard
- LockDown Browser
Instructions on fixing the error stating that the LockDown Browser cannot launch due to Blacklisted Applications.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Instructions for using the Microsoft Authenticator app as multi factor authentication method on multiple platforms.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 10
Instructions for installing an application that is blocked by administrator privileges on a computer.