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Adding Exchange Account to Outlook App (iOS)
Instructions for adding an Exchange account to an iOS device using the Outlook for iOS app.
Adding Exchange Account to Outlook App (Android)
Instructions for adding a WKU Exchange account through the Outlook for Android app.
Switching Out of S Mode on Windows 10
Instructions on turning off S mode on a Windows 10 machine.
LockDown Browser Will Not Launch Due to Blacklisted Applications
Instructions on fixing the error stating that the LockDown Browser cannot launch due to Blacklisted Applications.
Purchasing Information
Information regarding purchasing and discounts at WKU.
Prompting to Install Only From App Store
Instructions for installing apps from every where on a Windows 10 computer, and not just the app store.
Uninstalling Programs from the Windows Store
Instructions for uninstalling applications from the Windows Store within Windows 8.
Uninstalling a Program
Instructions on uninstalling a program in Windows 8.
Finding Installed Applications
Instructions for finding installed applications on a macOS machine.
Administrator Account Needed for Installing Software (macOS)
Instructions for granting admin privileges to macOS user accounts.
Turning Off Startup Apps
Instructions for turning off startup apps on Windows 10 computers.
Allowing Full Disk Access for macOS Applications
Instructions for allowing application to have Full Disk Access in macOS.
Fully Closing iOS Applications
Instructions for fully closing iOS applications.
Missing Items After Service
Information about what to do when your computer is missing files and settings after being worked on by Desktop Support.
Installing Software that Uses System Extensions
Information about macOS system/kernel extensions and how to install software that relies on them.