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Discount and Purchasing Information
Information regarding purchasing and discounts at WKU.
Requesting Accessibility Software
Instructions for requesting accessibility software.
Administrator Account Needed for Installing Software (macOS)
Instructions for granting admin privileges to macOS user accounts.
Installing Software with the Software Center App
Instructions for installing applications using the Software Center app on a WKU-Owned Windows device.
Installing Software with the Self-Service App
Instructions for installing applications using the Business app on a WKU-Owned Mac.
Changing Default App or File Type Association (Windows 11)
Instructions for changing default file types and apps on Windows 11.
Closing an Unresponsive Program
Instructions for manually closing an unresponsive program in Windows.
Prompting to Install Only From App Store
Instructions for installing apps from every where on a Windows 10 computer, and not just the app store.
Desktop and Taskbar Missing
Instructions on how to restore your missing Windows desktop shortcuts and taskbar.
Changing Default File Type Associations
Instructions for changing default file type associations on Windows 10.
Uninstalling Programs from the Windows Store
Instructions for uninstalling applications from the Windows Store within Windows 8.
Opening Installed Programs
Information on how to locate an installed program that does not have a shortcut on the desktop.
Missing Outlook
Instructions for adding Outlook to an existing install of Microsoft Office on a Windows 7+ computer.