Closing an Unresponsive Program via Task Manager

Issue/Question

What do I do when my program has frozen or is not responsive?

Environment

  • Windows

Resolution

This will cause any unsaved work to be lost.  Some work might have been saved by AutoSave depending on settings and program.  Inform client there is a possibility of data loss before you perform this task.
  1. ​​Press CTRL+ ALT + Delete.
  2. Click Start Task Manager.
  3. Find the application that is not responding and select it.
  4. Click End Task.

If you need assistance, please contact the ITS Service Desk or submit a service request by clicking the Request Service button.

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Related Services / Offerings (1)

Computer or Device Issue or Request
Do you need ITS assistance regarding a WKU-owned, lab, or personally-owned computer or device?