Closing an Unresponsive Program

Issue/Question

My program has frozen or is not responsive. What do I do?

Environment

  • Windows

Resolution

This will cause any unsaved work to be lost. Some of the work might have been saved by AutoSave depending on the settings and program. Inform the client that there is a possibility of data loss before you preform this task.
  1. ​​Press Ctrl + Alt + Delete.
  2. Click Start Task Manager.
  3. Find the application that is not responding and select it.
  4. Click End Task.

Details

Article ID: 390
Created
Wed 8/13/14 11:32 AM
Modified
Thu 8/6/20 3:07 PM