Search47 Results
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for installing applications using the Business app on a WKU-Owned Mac.
- Knowledge Base
- Computer, Devices, & Printers
Information about what to do when your computer is missing files and settings after being worked on by Toppertech.
- Knowledge Base
- Discounts & Purchasing
Information regarding purchasing and discounts at WKU.
- Knowledge Base
- Mobile Devices
- Android
Instructions for adding a WKU Exchange account through the Outlook for Android app.
- Knowledge Base
- Computer, Devices, & Printers
- Printing
- Network Printing
Instructions for adding a Ricoh MPS printer to Mac computers.
- Knowledge Base
- WKU Systems
- Blackboard
- LockDown Browser
Instructions on fixing the error stating that the LockDown Browser cannot launch due to Blacklisted Applications.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Instructions for using the Microsoft Authenticator app as multi factor authentication method on multiple platforms.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Instructions for setting up Microsoft's Multi-Factor authentication for TopperMail accounts and retired faculty / staff email accounts.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 11
Instructions for changing default file types and apps on Windows 11.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for granting admin privileges to macOS user accounts.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 10
Information about the restriction on and approval process for Microsoft Store apps on WKU-owned Windows 10 computers.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions on changing the default mail app on a Mac.
- Knowledge Base
- Mobile Devices
- iOS
Instructions for deleting applications on iOS mobile devices.
- Knowledge Base
- Mobile Devices
- iOS
Instructions for toggling the unread messages features in the built-in iOS mail app.
- Knowledge Base
- Mobile Devices
- iOS
Instructions for changing payment information for iTunes and App Store purchases on iOS devices.