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Mediasite Crashes When Recording
Information about Mediasite crashing on macOS computers when trying to record.
Changing Default App or File Type Association (Windows 11)
Instructions for changing default file types and apps on Windows 11.
Using Microsoft Authenticator App
Instructions for using the Microsoft Authenticator app as multi-factor authentication method on multiple platforms.
Communication Theory App Information
Information on getting assistance with the Communication Theory App (http://commtheoryapp.com/).
Apps and Settings Installed During Initial Setup
Information that details what applications and settings are installed when setting up a WKU-owned machine for a client.
Administrator Account Needed for Installing Software (macOS)
Instructions for granting admin privileges to macOS user accounts.
Adding a Ricoh MPS Printer (macOS)
Instructions for adding a Ricoh MPS printer to Mac computers.
Apps Available Through AppStreaming
An exhaustive list of apps added to AppStreaming with VMware Horizon.
Adding Exchange Account to Outlook App (Android)
Instructions for adding a WKU Exchange account through the Outlook for Android app.
Using Cisco Secure Client VPN (iOS)
Instructions for using the Cisco Any Secure Client VPN after it has been installed on an iOS device.
Installing Cisco Secure Client VPN (Android)
Instructions for setting up the Cisco VPN on an Android device.
Discount and Purchasing Information
Information regarding purchasing and discounts at WKU.
Issues with Blackboard App
Information on what to do if you have issues with the Blackboard mobile app.
Transferring Files and Text
Information and instructions for the various methods of transferring files and text between a host device and a remotely streamed app using VMware Horizon AppStreaming.
Reporting iWKU App Feedback
Information on requesting iWKU application changes or enhancements.