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Issues with Blackboard App
Information on what to do if you have issues with the Blackboard mobile app.
Accessing AppStreaming
Instructions for accessing and using the AppStreaming service.
Using Microsoft Authenticator App
Instructions for using the Microsoft Authenticator app as multi-factor authentication method on multiple platforms.
Pinning App to Start Menu
Instructions for pinning an application to the Start Menu in Windows.
Recovering An Off-Screen Window
Instructions on how to recover a missing window that is off-screen.
Installing Software with the Software Center App
Instructions for installing applications using the Software Center app on a WKU-Owned Windows device.
Changing Default Email Application
Instructions on how to change the default email application in Windows 11.
Accessing Web Apps via SFTP
Instructions on how to access a Web Apps folder via SFTP
Uninstalling a Program
Instructions on uninstalling a program in Windows 11.
Changing Default App or File Type Association (Windows 11)
Instructions for changing default file types and apps on Windows 11.
Changing How A Document Opens
Instructions for changing the properties in a document to open in a desired location.
Software Center Missing Application(s)
Instructions for updating the Software Center app to get the latest list of apps available.
Logging into iWKU App
Information on how to log into iWKU app.
Adding WKU Email to Device
Instructions for adding a WKU Account onto an Android, iOS, or macOS device.
Using the Privileges App to Install Software on WKU-Owned Macs
Instructions for granting admin privileges to macOS user accounts.