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Adding Blackboard Calendar to Another App
Instructions for adding external calendar link from Blackboard to an external application.
Using Microsoft Authenticator App
Instructions for using the Microsoft Authenticator app as multi-factor authentication method on multiple platforms.
Apps Available Through AppStreaming
An exhaustive list of apps added to AppStreaming with VMware Horizon.
Adding a Network Printer (macOS)
Instructions for adding a MPS printer to Mac computers.
Using Cisco Secure Client VPN (iOS)
Instructions for using the Cisco Any Secure Client VPN after it has been installed on an iOS device.
Installing Cisco Secure Client VPN (Android)
Instructions for setting up the Cisco VPN on an Android device.
Needing to Change Enrolled Phone
Information on what to do when you get a new phone number after being enrolled in Duo.
Adding WKU Email to Outlook App (iOS)
Instructions for adding WKU Email to an iOS device using the Outlook for iOS app.
Uninstalling a Program
Instructions on uninstalling a program in Windows 11.
Apps and Settings Installed During Initial Setup
Information that details what applications and settings are installed when setting up a WKU-owned machine for a client.
Horizon Client Download Links
Links for downloading installers for the Horizon app across various platforms/devices.
Mediasite Crashes When Recording
Information about Mediasite crashing on macOS computers when trying to record.
Changing Default App or File Type Association (Windows 11)
Instructions for changing default file types and apps on Windows 11.
Communication Theory App Information
Information on getting assistance with the Communication Theory App (http://commtheoryapp.com/).
Administrator Account Needed for Installing Software (macOS)
Instructions for granting admin privileges to macOS user accounts.