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Using Microsoft Authenticator App with Student Email
Instructions for using the Microsoft Authenticator app as multi factor authentication method on multiple platforms.
Apps Available Through AppStreaming
An exhaustive list of apps added to AppStreaming with VMware Horizon.
Adding Exchange Account to Outlook App (Android)
Instructions for adding a WKU Exchange account through the Outlook for Android app.
Using Cisco Secure Client VPN (iOS)
Instructions for using the Cisco Any Secure Client VPN after it has been installed on an iOS device.
Installing Cisco Secure Client VPN (Android)
Instructions for setting up the Cisco VPN on an Android device.
Discount and Purchasing Information
Information regarding purchasing and discounts at WKU.
Issues with Blackboard App
Information on what to do if you have issues with the Blackboard mobile app.
Transferring Files and Text
Information and instructions for the various methods of transferring files and text between a host device and a remotely streamed app using VMware Horizon AppStreaming.
Reporting iWKU App Feedback
Information on requesting iWKU application changes or enhancements.
Replacing an Enrolled Device
Instructions for activating Duo on a new phone with the same number?
Needing to Change Enrolled Phone
Information on what to do when you get a new phone number after being enrolled in Duo.
Installing Microsoft Store Apps on WKU-Managed PCs
Information about the restriction on and approval process for Microsoft Store apps on WKU-owned Windows 10 computers.
Apps and Settings Installed During Initial Setup
Information that details what applications and settings are installed when setting up a WKU-owned machine for a client.
Administrator Account Needed for Installing Software (macOS)
Instructions for granting admin privileges to macOS user accounts.
Adding a Ricoh MPS Printer (macOS)
Instructions for adding a Ricoh MPS printer to Mac computers.