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- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for granting admin privileges to macOS user accounts.
- Knowledge Base
- Discounts & Purchasing
Information regarding purchasing and discounts at WKU.
- Knowledge Base
- WKU Systems
- Cisco Secure Client VPN
Instructions for using the Cisco Any Secure Client VPN after it has been installed on a mobile device.
- Knowledge Base
- WKU Systems
- iWKU App
Information on how to log into iWKU app.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions for downloading Zoom on desktop or mobile.
- Knowledge Base
- Campus Services
Instructions for installing and accessing M.A.S.T.E.R. Plan resources via the Guidebook app.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Instructions for using the Microsoft Authenticator app as multi-factor authentication method on multiple platforms.
- Knowledge Base
- WKU Systems
- AppStreaming
An exhaustive list of apps added to AppStreaming with VMware Horizon.
- Knowledge Base
- WKU Systems
- AppStreaming
Information about AppStreaming support documentation for VMware Horizon.
- Knowledge Base
- WKU Systems
- AppStreaming
Instructions for accessing and using the AppStreaming service.
- Knowledge Base
- WKU Systems
- AppStreaming
Instructions for disconnecting and re-authenticating to Horizon app streaming when a connection error appears.
- Knowledge Base
- WKU Systems
- AppStreaming
Information about supported devices/platforms for accessing AppStreaming.
- Knowledge Base
- WKU Systems
- AppStreaming
Instructions for saving work within an AppStreaming application.
- Knowledge Base
- WKU Systems
- AppStreaming
Instructions for connecting to and saving Office documents in OneDrive while using the AppStreaming service.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Instructions for self-migrating from the Outlook Mobile app to the Microsoft Authenticator app as a default for multi-factor authentication.