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- Knowledge Base
- ITS Services & Resources
- Unsupported Systems
Information about the WKU IT Division's scope of support on personal devices of faculty, staff, and alumni.
- Knowledge Base
- Software & Programs
- Adobe
Instructions on how to install Adobe Creative Cloud applications from WKU.
- Knowledge Base
- Software & Programs
- Adobe
Instructions for requesting purchasing for Adobe Creative Cloud.
- Knowledge Base
- WKU Systems
- AppStreaming
An exhaustive list of apps added to AppStreaming with VMware Horizon.
- Knowledge Base
- Software & Programs
- Adobe
- Adobe Acrobat
Instructions for what to do when encountering error 1310 when installing Adobe Acrobat.
- Knowledge Base
- WKU Systems
- Cisco Secure Client VPN
Instructions on how to resolve a Service Not Responding error when launching the Cisco Secure Client VPN software.
- Knowledge Base
- Discounts & Purchasing
Information regarding purchasing and discounts at WKU.
- Knowledge Base
- Software & Programs
- Microsoft 365
- Microsoft 365 (macOS)
Instructions for installing Microsoft Office on a WKU-owned macOS device.
- Knowledge Base
- Software & Programs
Instructions for downloading and installing MATLAB or using MATLAB Online.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 10
Information about software in the Software Center app failing to install on Windows devices.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 10
Instructions for updating the Software Center app to get the latest list of apps available.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 10
Instructions for installing an application that is blocked by administrator privileges on a computer.
- Knowledge Base
- Software & Programs
Instructions for installing the Kaufman Hall Axiom budgeting software.
- Knowledge Base
- Software & Programs
Information on transferring software licenses on software purchased for WKU-owned computers.
- Knowledge Base
- Software & Programs
Instructions for requesting accessibility software.