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Turning Off/On Location Services
Instructions on turning Windows location services off or on.
Stopped Service Error
Information about a stopped service error for Symantec Endpoint Protection on Windows computers.
Printing Services
Information about printing services outside of the normal lab printing.
Departmental Printer Access Codes (MPS)
Information on access codes for Ricoh (MPS) printers.
Adding an Access Code to a Ricoh Printer
Information on adding an access code to an MPS Ricoh printer.
Cisco VPN Agent Service Not Responding
Instructions on how to resolve a Service Not Responding error when launching the Cisco VPN software.
Resolving No Logon Servers Error
Instructions for resolving "No Logon Servers" error on a classroom or lab machine.
Requesting Computer Assessment Service
Instructions for faculty/staff on how to get help from Desktop Support when trying to determine what computers to purchase.
Requesting an Ethernet Cable
Information on requesting an ethernet cable for use in a WKU office.
Submitting a Service Catalog Request
Instructions on submitting a Service Catalog request.
Campus Phone Billing Information
Information on the yearly cost for campus phone service.
Using the Service Catalog
Information about using the Service Catalog in the WKU Client Portal.
Receiving Service Connection Error
Instructions for restarting the Mediasite Desktop Recorder service on Windows computers.
Checking Status of Requests
Instructions on how to check the status of your submitted Service Catalog requests.
Servicing Apple Computers
Information about the support TopperTech offers for Apple computers.