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Personal Device Support Information
Information about the WKU IT Division's scope of support on personal devices of faculty, staff, and alumni.
Monthly Phone Costs
Information on the yearly cost for campus phone service.
Adding a Ricoh MPS Printer (macOS)
Instructions for adding a Ricoh MPS printer to Mac computers.
Requesting Computer Assessment Service
Instructions for faculty/staff on how to get help from Desktop Support when trying to determine what computers to purchase.
Requesting an Ethernet Cable
Information on requesting an ethernet cable for use in a WKU office.
Accessing Calendly Services and Assistance
Information regarding the Calendly service at WKU.
Qualifying for TopperTech
Information on if you qualify for TopperTech services.
Servicing Apple Computers
Information about the support TopperTech offers for Apple computers.
Resolving No Logon Servers Error
Instructions for resolving "No Logon Servers" error on a classroom or lab machine.
Adding an Access Code to a Ricoh Printer
Information on adding an access code to an MPS Ricoh printer.
Departmental Printer Access Codes (MPS)
Information on access codes for Ricoh (MPS) printers.
Deleting All Information Terms of Service
Information about the Terms of Service for deleting emails after connecting a WKU email account to your Android device.
Using the Service Catalog
Information about using the Service Catalog in the WKU Client Portal.
Checking Status of Requests
Instructions on how to check the status of your submitted Service Catalog requests.
Turning Off/On Location Services
Instructions on turning Windows location services off or on.