Search18 Results
- Knowledge Base
- Network & Wi-Fi
Information on requesting an ethernet cable for use in a WKU office.
- Knowledge Base
- ITS Services & Resources
- Unsupported Systems
Information about the WKU IT Division's scope of support on personal devices of faculty, staff, and alumni.
- Knowledge Base
- ITS Services & Resources
- TopperTech
Information on if you qualify for TopperTech services.
- Knowledge Base
- ITS Services & Resources
- TopperTech
Information about the support TopperTech offers for Apple computers.
- Knowledge Base
- Campus Phone & Voicemail
Information on the yearly cost for campus phone service.
- Knowledge Base
- ITS Services & Resources
- Classrooms & Labs
Instructions for resolving "No Logon Servers" error on a classroom or lab machine.
- Knowledge Base
- Computer, Devices, & Printers
- Printing
- Network Printing
Information on adding an access code to an MPS Ricoh printer.
- Knowledge Base
- Computer, Devices, & Printers
- Printing
- Network Printing
Information on access codes for Ricoh (MPS) printers.
- Knowledge Base
- Mobile Devices
Information about the Terms of Service for deleting emails after connecting a WKU email account to your Android device.
- Knowledge Base
- WKU Systems
- Mediasite
Instructions for restarting the Mediasite Desktop Recorder service on Windows computers.
- Knowledge Base
- WKU Systems
- Client Portal (TeamDynamix)
Information about using the Service Catalog in the WKU Client Portal.
- Knowledge Base
- WKU Systems
- Client Portal (TeamDynamix)
Instructions on how to check the status of your submitted Service Catalog requests.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 10
Instructions on turning Windows location services off or on.
- Knowledge Base
- Software & Programs
- Symantec Endpoint Protection
Information about a stopped service error for Symantec Endpoint Protection on Windows computers.
- Knowledge Base
- Campus Services
Information about printing services outside of the normal lab printing.