Articles (20)

Adding a Network Printer (macOS)

Instructions for adding a MPS printer to Mac computers.

Adding a Network Printer (Windows)

Instructions for adding a network printer to Windows machines.

Adding an Access Code on a Mac For Ricoh MPS Printers

Instructions for adding and saving the user code to a Ricoh printer on macOS.

Adding an Access Code to a Konica Minolta Printer (Windows)

Information on adding an access code to a Konica Minolta printer on a Windows computer.

Adding an Access Code to a Ricoh Printer

Information on adding an access code to an MPS Ricoh printer.

Adding Printer to Student Worker Computer

Instructions on how to add a printer to a computer with the Student Worker Rollout image.

Departmental Printer Access Codes (MPS)

Information on access codes for Ricoh (MPS) printers.

Finding the Hostname of a Network Printer

Instructions for finding the hostname of a network printer on both Windows and Mac.

Installing Xerox Print Drivers (macOS)

Instructions on how to install Xerox printer drivers on macOS.

Locked Print Settings

Instructions for setting up Locked Printing on a Windows 10 machine.

Missing Printer Features

Information regarding features that are not offered in print options that are supported by my printer.

Network Printers on Personal Computers

Information about connecting a personal computer to a WKU networked printer.

Printer Displaying ‘In Use’ or ‘Paused’ Status (macOS)

Instructions for troubleshooting Mac printing issues indicating a printer is in use or paused.

Printing Confidental Documents with a Ricoh MPS Device (macOS)

Instructions for Macs to enable Locked Print, which forces documents to queue to print until you are physically near the device.

Printing PDFs on macOS Fails

Instructions for printing PDFs to an MPS printer using Google Chrome or Adobe Reader/Acrobat on a macOS computer.

Printing to a Departmental Printer While Off Campus

Information on printing to a departmental printer while off campus.

Scanning to Email (TopperMail)

Information about scanning from WKU printers to TopperMail accounts.

Setting up Network Scan Functions

Instructions for getting network scan functions enabled for WKU printers.

Too Much Paper Error on a Ricoh Printer

Instructions on how to resolve a "too much paper" error on a Ricoh printer.

Updating Network Printer Address Book

Instructions on how to get names added or removed from your network printer's address book.