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Hold for Authentication Displaying in Printer Queue (macOS)
Instructions for removing printers from MacOS that were setup by AD object and adding them through Mosyle instead.
Adding a Ricoh MPS Printer (macOS)
Instructions for adding a Ricoh MPS printer to Mac computers.
Installing Wireless Printers
Information about installing a wireless printer on WKU's campus.
Not Printing in Banner
Information regarding issues printing Banner receipts.
Printing Discussion Board Posts
Instructions for printing Blackboard Discussion Board posts.
Setting up Network Scan Functions
Instructions for getting network scan functions enabled for WKU printers.
Printing to Student Technology Center Printers
Instructions for printing to the Ricoh printers in the Student Technology Centers.
Printing Exams
Instructions on how to print an exam from Respondus.
Enabling the Menu Bar
Instructions on enabling the Firefox Menu Bar.
Accessing Lab Printers Outside of Semester Timeframes
Information about requesting access to WKU lab printers outside normal semester timelines.
Print Allocation per Academic Year
Information on how much your print allocation is per semester.
Opening a .MSG File on macOS
Instructions for opening an MSG file on macOS.
Background Installation Hanging
Instructions on what to do if your Microsoft 365 installation hangs in the last 30% of the install.
Printing to a Student Technology Center (STC) Printer from Personal Device
Instructions for sending a print job from your personal computer to a WKU Student Technology Center (STC) printer.
Receiving Error APC_INDEX_MISMATCH for win32full.sys
Instructions for resolving an APC_INDEX_MISMATCH for win32full.sys when trying to print.