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Instructions for Mac users needing to update the computer account password to stay in sync with their NetID account password.

Instructions for installing the Self Service app manually on WKU-owned macOS devices.

Instructions for current Faculty, Staff, and Students on installing Microsoft 365 for free on their personally-owned Macintosh device.

Instructions for installing Microsoft Office on a WKU-owned macOS device.

Information about devices enrolled in Apple's School Management utility and how to remove them.

Instructions for adding or removing a delegate in Outlook 2019 for macOS.

Instructions for removing printers from MacOS that were setup by AD object and adding them through Mosyle instead.

Instructions for adding a Ricoh MPS printer to Mac computers.

Instructions on fixing the error stating that the LockDown Browser cannot launch due to Blacklisted Applications.

Information about what versions of macOS are supported by WKU ITS.

Instructions for completely removing Microsoft 365 for Mac.

Instructions for allowing Keychain Access to Office apps on macOS computers.

Information about run-time errors when using an unsupported version of Adobe Acrobat with newer versions of Microsoft Office on macOS devices.

Installing Add-Ins

Instructions for adding add-ins to Office 2019 apps for macOS computers.

Instructions for rebuilding the Spotlight Index on a Mac when the search function no longer works properly.

Updating...