Issue/Question
What is this seemingly random attachment ending in .txt on the email I just sent / received?
Environment
Cause
The .txt attachment occurs when a message is sent or received from a platform, such as a mobile phone or outside account, that has not properly encoded an email.
This most often happens when an attachment is inserted into the body of the email and there is text in the body after the attachment. That following text is then converted to an text file attachment on WKU's Exchange server.
Resolution
To reduce the chance of these, include all attachments outside the body of the email, or place them at the very end of an email, even after signatures.
If you need assistance, please contact the ITS Service Desk or submit a service request by clicking the Request Service button.