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Sending Duplicate Attachments
Instructions for removing the Adobe Send and Track Add-in which can cause corrupt email attachments.
Hyperlinking a File in Outlook Emails
Instructions for sending someone an email with a hyperlinked file.
Downloading Submitted Files
Instructions for downloading submitted files on Blackboard.
Saving Comments and Feedback on a Submitted Document
Instructions for saving feedback on a graded document in Blackboard.
Bulk Downloading Attached Assignments
Instructions for bulk downloading all students' attached files to an assignment.
Attached Files Not Fully Displayed in Page
Instructions for fixing an issue where attachments in Blackboard don't display correctly in your web browser.
Accessing Attachments in Assignments
Information on where to find attached files for assignments.
Opening Attachments Error
Information on resolving errors when opening attachments from a discussion board post.
Access Denied Error
Information regarding the following error on Blackboard: Access Denied: Resource does not exist or you do not have sufficient permissions to access this resource.
Default to Edit Mode Instead of Reading View
Instructions for allowing Word documents to be edited immediately upon opening directly from Outlook 2016.
Meaning of Bounce Back Email
Information about the meaning of bounce back emails you can receive when sending emails from your Exchange account.
Setting Default Preference for Sending Attachments
Instructions for setting default preference of sending attachments via OWA.
Recovering Deleted Items
Information on recovering deleted items from Blackboard.
Attaching Files
Instructions on attaching files to Qualtrics survey.
Downloading an Attachment
Instructions on how to download ticket attachments through the client portal.