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Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
Information about getting a WKU email account created for Affiliates or Non-Employees of WKU.
Information on when WKU email accounts are created.
Instructions on how to create a form or template to send the same or similar emails without having to re-type them over and over.
Information for handling spam and phishing scam emails.
Information for WKU Faculty/Staff/Students on how to send secure and/or large files over the internet.
Instructions for resetting MFA for WKU Email Accounts.
Information about how long students can keep their email accounts.
Instructions for Alumni requesting that a WKU email account be created.
Information about how to gain access to another employee's accounts.
Instructions on handling a compromised faculty / staff email account.
Information about sending emails from shared mailbox accounts migrated to Microsoft 365.
Instructions for creating a new Outlook profile.
Instructions for adding an Exchange account to Outlook 2019 on macOS.
Information about why submitted forms in Web CMS may not be emailing.