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- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (Windows)
- Outlook 2019 (Windows)
Information about sending emails from shared mailbox accounts migrated to Microsoft 365.
- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
- Knowledge Base
- Software & Programs
- Microsoft 365
Information about shared mailboxes' deleted items going to a user's personal deleted items folder.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (Windows)
- Outlook 2019 (Windows)
Instructions for configuring Outlook 2019 in Windows to notify Exchange calendar delegates of meeting responses.
- Knowledge Base
- Software & Programs
- Microsoft 365
- Microsoft 365 (Windows)
Instructions for restoring local mail in Outlook for Windows.
- Knowledge Base
- Software & Programs
- Microsoft 365
- Microsoft 365 (Windows)
Instructions for turning off Cached Exchange Mode in Outlook for Windows.
- Knowledge Base
- Software & Programs
- Microsoft 365
- Microsoft 365 (Windows)
Instructions for archiving email using Outlook for Windows.
- Knowledge Base
- Software & Programs
- Microsoft 365
- Microsoft 365 (Windows)
Instructions on how to create a form or template to send the same or similar emails without having to re-type them over and over.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Instructions on how to forward an email through the Outlook Web App (webmail.wku.edu).
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Instructions for Alumni requesting that a WKU email account be created.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Using Email
Information for handling spam and phishing scam emails.
- Knowledge Base
- Computer, Devices, & Printers
- Printing and Scanning
- Network Printing and Scanning
Information about scanning from WKU printers to TopperMail accounts.
- Knowledge Base
- ITS Services & Resources
- Security
Information for WKU Faculty/Staff/Students on how to send secure and/or large files over the internet.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Instructions for finding your WKU email address.
- Knowledge Base
- Mobile Devices
- iOS
Instructions for removing cached email messages from iOS devices that have already been deleted on the server.