Information about WKU email accounts, settings, and configuration.

Articles (22)

Accessing Another Employee's Accounts

Information about how to gain access to another employee's accounts.

Accessing Email After Ending Employment

Information about access email for retirees, temporary/seasonal, and other employees leaving WKU.

Account Disable Warning

Information about why you may have received an Account Disable Warning email for your WKU employee account.

Adding WKU Email Account to macOS

Instructions for adding a WKU email account to macOS' built-in mail application.

Changing Email or Calendar Time Zone

Instructions for changing the time zone for WKU email and calendar accounts.

Changing Home Department in the Global Address Book

Instructions for changing your home department listed in the Global Address Book for WKU email.

Changing Shared Mailbox Account Manager

Information on how to change the manager of a shared mailbox account.

Creating Affiliate / Non-Employee Accounts

Information about getting a WKU email account created for Affiliates or Non-Employees of WKU.

Creating Employee Email Account

Information on when Faculty and Staff will get their email account created.

Creating Inbox Rules

Instructions for setting up inbox rules for your WKU email.

Deleting an Email Account

Information about having a WKU email account deleted.

Logging into WKU Email

Instructions for logging into WKU email.

Looking Up Your Email Address

Instructions for looking up your WKU email address.

Requesting Alumni Email Account

Instructions for Alumni requesting that a WKU email account be created.

Requesting Shared Mailbox Accounts

Instructions for requesting a shared mailbox account (e.g., bigred@wku.edu).

Resetting a TopperMail Email Password

Instructions for resetting your TopperMail email password.

Securing a Compromised Faculty / Staff Email Account

Instructions on handling a compromised faculty / staff email account.

Securing Compromised Student Email Account

Instructions on handling a compromised student email account.

Student Email Account Lifespan

Information about alumni and former student access to their student email account.

Using Focused Inbox View

Instructions for turning off Focused Inbox in Outlook on multiple platforms.

WKU Account Email Access Timeline

Information about when students gain access to their WKU Account (TopperMail).

WKU Email Account Creation

Information on when WKU email accounts are created.