Issue/Question
How do I filter or create rules for email messages or remove rules?
Environment
Resolution
Create Filter/Rule Based on Example Email in Your Inbox:
- Right-click message.
- Click Rules.
- Click Create Rule.
- Modify desired drop-down fields pre-generated by Outlook, customizing as desired with Advanced Options.
- Click OK.
Create Filter/Rule Without an Example Email in Your Inbox:
- Log in to Webmail.
- Click Settings .
- Click Mail.
- Click Rules.
- Click Add New Rule.
- Customize Rules as desired.
- Click Save.
- Log into your WKU email account.
- Click Settings and select View all Outlook settings.
- Click Mail.
- Click Rules.
- Click trash icon beside rule you wish to delete.
If you need assistance, please contact the ITS Service Desk or submit a service request by clicking the Request Service button.