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- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Instructions for using the Microsoft Authenticator app as multi-factor authentication method on multiple platforms.
- Knowledge Base
- Mobile Devices
- iOS
Instructions for adding a student email account (TopperMail) to an iPhone or iPad.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Instructions for configuring and using a Yubico USB Security Key Fob with Microsoft's Authentication.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Guidance for determining if your device supports USB-A or USB-C for the Yubico USB Security Key Fob.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Instructions for using the Microsoft Authenticator app if you do not currently have internet connectivity on your smart phone or mobile device.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Information about changing a student email multi factor authentication number.
- Knowledge Base
- Email & Calendars
Instructions for resetting MFA on TopperMail or Google Workspace accounts.
- Knowledge Base
- Software & Programs
- Microsoft 365
Information for Faculty/Staff/Students about installing Microsoft 365 on a personal computer.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Information about getting a WKU email account created for Affiliates or Non-Employees of WKU.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Information on how WKU Email addresses (Faculty, Staff, Students, Alumni, and Affiliates) are formatted.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Instructions for logging into WKU email.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Information about accessing Microsoft 365 after graduation and/or absence from WKU.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Using Email
Information about the meaning of bounce back emails you can receive when sending emails from your Exchange account.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Using Email
Instructions for recovering missing or deleted emails for Student/Faculty/Staff email accounts.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Information on how to rename your WKU email account.