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Instructions for adding a new phone or device to access your WKU account.

Instructions for using the Microsoft Authenticator app as multi-factor authentication method on multiple platforms.

Instructions for correcting email not syncing on iOS devices.

Information for Faculty/Staff/Students about installing Microsoft 365 on a personal computer.

Instructions for resetting MFA for WKU Email Accounts.

Information about accessing Microsoft 365 after graduation and/or absence from WKU.

Information about how long students can keep their email accounts.

Instructions for Alumni requesting that a WKU email account be created.

Instructions for configuring and using a Yubico USB Security Key Fob with Microsoft's Authentication.

Instructions for using the Microsoft Authenticator app if you do not currently have internet connectivity on your smart phone or mobile device.

Instructions for self-migrating from the Outlook Mobile app to the Microsoft Authenticator app as a default for multi-factor authentication.

Instructions on sending email to multiple addresses in the To, CC, or BCC fields.

Information on "temporary locked" error message when trying to login to WKU account.

Instructions for automatically including email signature(s) on new messages and reply messages within OWA.

Instructions for adding a student email account (TopperMail) to an iPhone or iPad.