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Guidance for determining if your device supports USB-A or USB-C for the Yubico USB Security Key Fob.
Instructions for configuring and using a Yubico USB Security Key Fob with Microsoft's Authentication.
Information about getting a WKU email account created for Affiliates or Non-Employees of WKU.
Information on how WKU Email addresses (Faculty, Staff, Students, Alumni, and Affiliates) are formatted.
Instructions for logging into WKU email.
Instructions for using the Microsoft Authenticator app as multi factor authentication method on multiple platforms.
Information about changing a student email multi factor authentication number.
Information about accessing Microsoft 365 after graduation and/or absence from WKU.
Instructions for resetting MFA on TopperMail or Google Workspace accounts.
Information about the meaning of bounce back emails you can receive when sending emails from your Exchange account.
Information for Faculty/Staff/Students about installing Microsoft 365 on a personal computer.
Instructions for recovering missing or deleted emails for Student/Faculty/Staff email accounts.
Information on how to rename your WKU email account.
Instructions on handling a compromised student email account.
Instructions for Alumni requesting that a WKU email account be created.