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Information about the meaning of bounce back emails you can receive when sending emails from your Exchange account.
Information about accessing student email accounts before registering for classes for the first time.
Instructions for Alumni requesting that a WKU email account be created.
Information about how long students can keep their email accounts.
Instructions for sending an email through Blackboard.
Instructions on handling a compromised student email account.
Instructions for resetting MFA on TopperMail or Google Workspace accounts.
Information about changing a student email multi factor authentication number.
Information about getting a WKU email account created for Affiliates or Non-Employees of WKU.
Instructions for turning off Focused Inbox in Outlook on multiple platforms.
Information about where emails from Blackboard are sent.
Instructions on what to do when you notice you are no longer receiving emails to your WKU email account.
Instructions for using the Microsoft Authenticator app as multi factor authentication method on multiple platforms.
Instructions for setting up Microsoft's Multi-Factor authentication for TopperMail accounts and retired faculty / staff email accounts.
Instructions for adding multiple authentication methods to access your email account.