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Sending an Email
Instructions for sending an email through Blackboard.
Unlinking a Personal Computer from TopperMail Group Policy Mobile Device Management
Instructions for removing a personal computer from TopperMail Mobile Device Management if it has been enrolled.
Using TopperMail Account with Microsoft 365 Trial Version
Information about using your TopperMail account with a trial version of Microsoft 365.
Adding TopperMail or Exchange Account on Android Gmail
Instructions to add WKU email accounts to an Andriod device via Exchange account type.
Resolving Editing Permissions Error
Instructions on how to fix the error: "Your account doesn't allow editing..."
Configuring Microsoft Multi-Factor Authentication
Instructions for setting up Microsoft's Multi-Factor authentication for TopperMail accounts and retired faculty / staff email accounts.
Accessing and Using Microsoft Office After Graduation
Information about accessing Microsoft Office after graduation and/or absence from WKU.
Student Email Password Expiration
Information about student email passwords expiring, causing clients to be unable to sign into their account.
Recovering Missing or Deleted Emails
Instructions for recovering missing or deleted emails for Student/Faculty/Staff email accounts.
Logging into WKU Email
Instructions for logging into WKU email.
Requesting Assistance with WKU Email
Instructions for reporting a problem with WKU email accounts.
Supported Email Applications
Information about what email applications are supported by WKU.
Email Account Not Syncing
Instructions for correcting email not syncing on iOS devices.
Creating Affiliate/Non-Employee Accounts
Information about getting a WKU email account created for Affiliates or Non-Employees of WKU.
Deleting an Email Account
Instructions for how to delete an email account from an iOS (e.g., iPhone, iPad) device.