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Instructions for self-migrating from the Outlook Mobile app to the Microsoft Authenticator app as a default for multi-factor authentication.

Instructions for using the Microsoft Authenticator app as multi-factor authentication method on multiple platforms.

Instructions for configuring and using a Yubico USB Security Key Fob with Microsoft's Authentication.

Instructions for using the Microsoft Authenticator app if you do not currently have internet connectivity on your smart phone or mobile device.

Instructions on sending email to multiple addresses in the To, CC, or BCC fields.

Information on "temporary locked" error message when trying to login to WKU account.

Instructions for adding a new phone or device to access your WKU account.

Instructions for automatically including email signature(s) on new messages and reply messages within OWA.

Information for Faculty/Staff/Students about installing Microsoft 365 on a personal computer.

Instructions for adding a student email account (TopperMail) to an iPhone or iPad.

Guidance for determining if your device supports USB-A or USB-C for the Yubico USB Security Key Fob.

Instructions for resetting MFA on TopperMail or Google Workspace accounts.

Information about getting a WKU email account created for Affiliates or Non-Employees of WKU.

Information on how WKU Email addresses (Faculty, Staff, Students, Alumni, and Affiliates) are formatted.

Instructions for logging into WKU email.