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- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 11
Instructions on how to change the default email application in Windows 11.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Information about emails bouncing back when using auto-completed address entries.
- Knowledge Base
- Software & Programs
- Microsoft 365
- Microsoft 365 (Windows)
Instructions for turning off Cached Exchange Mode in Outlook for Windows.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Using Email
Information on unsending an email.
- Knowledge Base
- Software & Programs
- Microsoft 365
- Microsoft 365 (Windows)
Instructions for changing the text size in Outlook on Windows.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Instructions for configuring inbox rules.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- OWA (Outlook Web Access)
Instructions for creating automatic replies, also known as vacation or out of office messages, in OWA (Outlook Web Access).
- Knowledge Base
- Software & Programs
- Microsoft 365
How to manually sync an unpopulated mailbox in Outlook.
- Knowledge Base
- Software & Programs
- Microsoft 365
- Microsoft 365 (Windows)
Instructions for resetting the default folder view in Outlook.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Instructions for turning off Focused Inbox in Outlook on multiple platforms.
- Knowledge Base
- Campus Phone & Voicemail
- Cisco Jabber
Instructions for installing Cisco Jabber on various operating systems.
- Knowledge Base
- Software & Programs
- Microsoft 365
- Teams
Instructions for troubleshooting Microsoft Teams desktop application when users can receive but cannot send messages.
- Knowledge Base
- Mobile Devices
- iOS
Instructions for correcting email not syncing on iOS devices.
- Knowledge Base
- WKU Systems
- Blackboard
Information about disabling the Blackboard Messages in specific courses.