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Enrolling with Duo
Instructions for WKU employees on how to enroll their account with Duo.
Outlook Loading Other Account
Information about Outlook Web Access (OWA) loading a non-WKU account when clicking a link to navigate to the account.
Enabling Light Version (OWA)
Instructions on how to enable the light version on Outlook Web Access (OWA).
Enabling Compact View on Outlook Web Access (OWA)
Instructions for enabling Compact View in OWA.
Disabling Notification Sounds
Instructions for disabling notification sounds in OWA.
Images Not Displaying in Outlook Web App
Some images are not displayed in email messages when read through the Outlook Web App.
Forwarding an Email
Instructions on how to forward an email through the Outlook Web App (email.wku.edu).
Logging in to Faculty/Staff Email
Instructions for logging in to Faculty and Staff Email account through Outlook Web Access (email.wku.edu).
Associating a New Device
Instructions on how to add a new device to your Duo Mobile account.
Disabling Conversations in OWA
Instructions for turning off Conversation View in OWA.
Setting up Email Forwarding
Information for configuring a rule to forward Exchange emails to another account.
Configuring Inbox Rules
Instructions for creating an inbox rule through OWA.
Toggling the Reading Pane (OWA)
Instructions for turning on or off the reading pane in OWA.
Adding Exchange Account Security Feature Error
Information about security errors that can come up when adding an Exchange account to an Android device if too many devices are registered to an Exchange account.
Attachments Are Not Displaying In OWA
Instructions for clearing web browser cache when attachments will not display properly in OWA.