Unblocking Email Accounts

Issue/Question

When I try to sign into my email account I get a message that says the sign-in has been disabled. 

Environment

  • WKU Email

Cause

The sign-in to the account has been blocked. This could be due to the account being compromised, or Microsoft's security detection locking the account preemptively due to a spike in behavior, such as sending more than 100 messages in a short time. 

Resolution

If you are unable to sign into your email account as sign-in has been blocked, please contact the ITS Service Desk.

Details

Article ID: 3135
Created
Tue 10/16/18 11:14 AM
Modified
Fri 1/8/21 2:55 PM