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Issues with WKU Firewall
Information on the WKU ITS-operated firewall.
Blocking Phone Calls
Instructions for blocking persistent calls to WKU extensions.
Blocking Contact on iOS Devices
Instructions on how to block a contact on an iOS device.
Adding Questions from Pool to Test
Instructions on adding questions to a test from a question pool.
Unblocking Email Accounts
Instructions for enabling sign-in for an email account when it has been blocked.
Unable to Send Email to Instructor
Directions on what to do if you are unable to send an email to your instructor from Toppermail.
Managing Email Addresses in Blocked Senders List
Instructions for adding or removing a sender in the blocked senders and domains list.
Allowing Removed Zoom Participants Back into the Meeting
Instructions for allowing removed Zoom participants to rejoin a meeting room.
Specific Email Address Not Marked As Junk
Instructions on how to locate email addresses and domains in your safe senders list through OWA.
Randomizing Test Questions
Instructions for randomizing test questions in Blackboard.
Spam Control Rejecting Emails (GMail)
Information about using GMail to send emails on behalf of your WKU account.
Allowing Third Party Cookies
Instructions on allowing third party cookies within your web browser.
Disabling Pop-up Blocker
Instructions for adding website exceptions to Firefox's pop-up blocker.
Enabling Flash on Chrome
Instructions for enabling Flash on Google Chrome.
Loading Blocked Plug-Ins or Extensions in Chrome
Instructions for manually enabling blocked plug-ins or extensions in Chrome.