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Spam/Phishing Control
Specific Email Address Not Marked As Junk
Specific Email Address Not Marked As Junk
Tags
email
Outlook
safe
spam
add
OWA
phish
mail
block
junk
blocked
spamcontrol
domain
sender
phishing
phishbowl
reciever
allow
whitelist
Issue/Question
How can I make sure that an email address or domain is not marked as junk?
Environment
Outlook Web Access
Resolution
Sign into
OWA
.
Select
Settings
in the top-right corner.
Select
View all Outlook settings
towards the bottom.
Expand
Mail
.
Select
Junk email
.
Locate the
Safe senders and domains
header.
Review listed email addresses and domains.
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Details
Article ID:
3848
Created
Sat 9/11/21 5:37 PM
Modified
Mon 9/20/21 10:33 AM
Related Articles (1)
Adding Emails/Domains To Safe Senders List
Instructions for adding emails and domains to the safe sender list in OWA.
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Check out this article I found in the ITS Client Portal knowledge base.<br /><br /><a href="https://td.wku.edu/TDClient/34/Portal/KB/ArticleDet?ID=3848">https://td.wku.edu/TDClient/34/Portal/KB/ArticleDet?ID=3848</a><br /><br />Specific Email Address Not Marked As Junk<br /><br />Instructions on how to locate email addresses and domains in your safe senders list through OWA.