Search74 Results
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Chrome OS
Instructions on how to reset your Chromebook to default settings.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Information about the profile settings assigned to Faculty and Staff Macs.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- OWA (Outlook Web Access)
Instructions for disabling notification sounds in OWA.
- Knowledge Base
- Software & Programs
- Web Browsers
- Firefox
- Preferences & Settings
Instructions for changing the homepage in Firefox.
- Knowledge Base
- WKU Systems
- Blackboard
- Discussion Board
Instructions for instructors on changing settings to allow / disallow students from creating new threads on Discussion Board forums.
- Knowledge Base
- WKU Systems
- Duo
Instructions for enabling the ability to "remember me for 30 days" on DUO for Safari
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Information about the recommended Zoom security settings for meetings.
- Knowledge Base
- Network & Wi-Fi
Instructions on how to change priority of Internet connection options. This is useful for docked laptop setups where wireless is trying to connect before Ethernet, causing issues.
- Knowledge Base
- WKU Systems
- Blackboard
- LockDown Browser
Instructions for instructors on how to resolve error with Lockdown browser exams.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions for finding saved Zoom recordings on your computer.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions for enabling a Zoom Waiting Room for all meetings.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions for allowing removed Zoom participants to rejoin a meeting room.
- Knowledge Base
- Campus Phone & Voicemail
- Cisco Jabber
Information about troubleshooting call forwarding on Cisco Jabber.
- Knowledge Base
- Campus Phone & Voicemail
- Cisco Jabber
Instructions for changing your audio device preferences in Cisco Jabber.
- Knowledge Base
- Software & Programs
- Web Browsers
- Microsoft Edge
Instructions for resetting Microsoft Edge's settings to default.