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Changing Settings to for Creating New Threads
Instructions for instructors on changing settings to allow / disallow students from creating new threads on Discussion Board forums.
DUO Won't Allow "Remember me for 30 days" to be Enabled. (Safari)
Instructions for enabling the ability to "remember me for 30 days" on DUO for Safari
WKU ITS Recommended Zoom Security Settings
Information about the recommended Zoom security settings for meetings.
Changing Network Connection Priority (Windows)
Instructions on how to change priority of Internet connection options. This is useful for docked laptop setups where wireless is trying to connect before Ethernet, causing issues.
Student Receives Error When Using LockDown Browser to Take a Test
Instructions for instructors on how to resolve error with Lockdown browser exams.
Finding the Location of Saved Zoom Recordings
Instructions for finding saved Zoom recordings on your computer.
Changing Zoom Waiting Room Settings For All Meetings
Instructions for enabling a Zoom Waiting Room for all meetings.
Allowing Removed Zoom Participants Back into the Meeting
Instructions for allowing removed Zoom participants to rejoin a meeting room.
Disabling Call Forwarding on Cisco Jabber
Information about troubleshooting call forwarding on Cisco Jabber.
Changing Audio Settings for Cisco Jabber
Instructions for changing your audio device preferences in Cisco Jabber.
Resetting Edge Browser Settings
Instructions for resetting Microsoft Edge's settings to default.
Using Focused Inbox View
Instructions for turning off Focused Inbox in Outlook on multiple platforms.
Removing White Bar at the Top of Display (Windows 10)
Instructions for removing a white bar that appears at the top of certain windows in Windows 10.
Changing Home Page
Instructions for changing the homepage in Firefox.
Adding Emails/Domains To Safe Senders List
Instructions for adding emails and domains to the safe sender list in OWA.