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Instructions for removing a WKU email address from a personal Microsoft account when the address was previously used as the account username.

Instructions for troubleshooting the Teams meeting add-in for New Outlook (Windows).

Instructions for installing Microsoft Office on a WKU-owned macOS device.

Instructions for configuring and using a Yubico USB Security Key Fob with Microsoft's Authentication.

Information about accessing Microsoft 365 and student email after graduation and/or absence from WKU.

Instructions for using the Microsoft Authenticator app if you do not currently have internet connectivity on your smart phone or mobile device.

Instructions for self-migrating from the Outlook Mobile app to the Microsoft Authenticator app as a default for multi-factor authentication.

Information regarding Microsoft's depreciation of Exchange Web Services (EWS) and the impact on Apple Mail (macOS).

Instructions for clearing cache in a browser.

Instructions for removing Microsoft Teams from startup on Windows devices.

Instructions for deleting blank pages due to section/page breaks in Microsoft Word on a Windows machine.

Instructions on creating mailing groups in Outlook.

Instructions for converting PowerPoint slides into a Word document on a Windows or macOS device.

Instructions for using the Microsoft Authenticator app as multi-factor authentication method on multiple platforms.

Instructions for adding a new member to an existing Team or Channel within Microsoft Teams.