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Associating a New Phone or Device with Microsoft Authenticator
Instructions for adding a new phone or device to access your WKU account.
Using Microsoft Authenticator App
Instructions for using the Microsoft Authenticator app as multi-factor authentication method on multiple platforms.
Logging into Blackboard Using WKU Guest Accounts
Instructions for setting up WKU Guest Account MFA for Blackboard access.
Resetting WKU Email Account Multi-Factor Authentication
Instructions for resetting MFA for WKU Email Accounts.
Enabling 2-Step Verification for Google Workspace Accounts
Instructions for enabling Google Workspace 2-step verification.
Using Microsoft Authenticator App Offline
Instructions for using the Microsoft Authenticator app if you do not currently have internet connectivity on your smart phone or mobile device.
ILL Error: Authentication Failed
Instructions for when Online Interlibrary Loan system displays error: The user name or password is invalid. Authentication Failed.
Requiring WKU-User Authentication When Scheduling a Zoom Meeting
Instructions for preventing non-WKU users from accessing a Zoom meeting by requiring authentication.
Departmental Printer Access Codes (MPS)
Information on access codes for Ricoh (MPS) printers.
Receiving Break in Attempt Detected Message
Instructions on what to do when the "A break in attempt has been detected! Please login again" error message occurs on TopNet.