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Instructions for WKU employees on how to enroll their account with Duo.
Instructions for setting up Microsoft's Multi-Factor authentication for TopperMail accounts and retired faculty / staff email accounts.
Instructions for setting up a TopperMail to use the Microsoft Authenticator app for multi factor authentication.
Information about changing a student email multi factor authentication number.
Instructions for enabling the Microsoft Authenticator app.
Instructions for resetting MFA on TopperMail or G Suite accounts.
Instructions for enabling G Suite 2-step verification.
Information on access codes for Ricoh (MPS) printers.
Instructions for preventing non-WKU users from accessing a Zoom meeting by requiring authentication.
Instructions for activating Duo on a new phone with the same number?
Instructions for when Online Interlibrary Loan system displays error: The user name or password is invalid. Authentication Failed.
Instructions on what to do when the "A break in attempt has been detected! Please login again" error message occurs on TopNet.