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Associating a New Phone or Device with Microsoft Authenticator
Instructions for adding a new phone or device to access your WKU account.
Using Microsoft Authenticator App
Instructions for using the Microsoft Authenticator app as multi-factor authentication method on multiple platforms.
Logging into Blackboard Using WKU Guest Accounts
Instructions for setting up WKU Guest Account MFA for Blackboard access.
Enabling 2-Step Verification for Google Workspace Accounts
Instructions for enabling Google Workspace 2-step verification.
Using Microsoft Authenticator App Offline
Instructions for using the Microsoft Authenticator app if you do not currently have internet connectivity on your smart phone or mobile device.
Receiving More Information Required Message
Instructions for resolving the More Information Required message.
Migrating from Outlook Mobile to Microsoft Authenticator for MFA
Instructions for self-migrating from the Outlook Mobile app to the Microsoft Authenticator app as a default for multi-factor authentication.