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Registering for Topper Orientation Program (TOP)
Instructions on how to register for TOP and who to contact if you have questions or issues.
Issues with TOP for Online Learners
Information regarding TOP for Online Learners.
Using Microsoft Authenticator App
Instructions for using the Microsoft Authenticator app as multi-factor authentication method on multiple platforms.
Changing Student Email Multi Factor Authentication Phone Number
Information about changing a student email multi factor authentication number.
Accessing and Using Microsoft 365 After Graduation
Information about accessing Microsoft 365 after graduation and/or absence from WKU.
Resetting TopperMail or Google Workspace Multi-Factor Authentication
Instructions for resetting MFA on TopperMail or Google Workspace accounts.
Requesting Alumni Email Account
Instructions for Alumni requesting that a WKU email account be created.
Resolving Editing Permissions Error
Instructions on how to fix the error: "Your account doesn't allow editing..."
Managing Email Addresses in Blocked Senders List
Instructions for adding or removing a sender in the blocked senders and domains list.
Automatically Adding Signature
Instructions for automatically including email signature(s) on new messages and reply messages within OWA.
Unlinking a Personal Computer from TopperMail Group Policy Mobile Device Management
Instructions for removing a personal computer from TopperMail Mobile Device Management if it has been enrolled.
Signing into a Student Email Account using Azure Active Directory
Information about accessing a TopperMail account that uses Azure Active Directory.
Adding WKU Email Account to macOS
Instructions for adding a WKU email account to macOS' built-in mail application.