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- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Instructions for using the Microsoft Authenticator app as multi-factor authentication method on multiple platforms.
- Knowledge Base
- ITS Services & Resources
- Unsupported Systems
Information regarding Topper Orientation Program (TOP) for Online Learners.
- Knowledge Base
- ITS Services & Resources
- Unsupported Systems
Instructions on how to register for TOP and who to contact if you have questions or issues.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 11
Instructions for removing a personal computer from TopperMail Mobile Device Management if it has been enrolled.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- OWA (Outlook Web Access)
Instructions for adding or removing a sender in the blocked senders and domains list.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Information about accessing Microsoft 365 after graduation and/or absence from WKU.
- Knowledge Base
- Email & Calendars
Instructions for resetting MFA for WKU Email Accounts.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Instructions for Alumni requesting that a WKU email account be created.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Instructions for self-migrating from the Outlook Mobile app to the Microsoft Authenticator app as a default for multi-factor authentication.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- OWA (Outlook Web Access)
Instructions for automatically including email signature(s) on new messages and reply messages within OWA.