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Enabling 2-Step Verification for Google Workspace Accounts
Instructions for enabling Google Workspace 2-step verification.
Using a Yubico Key Fob for Microsoft Authentication
Instructions for configuring and using a Yubico USB Security Key Fob with Microsoft's Authentication.
Determining if a Device Supports USB-A or USB-C
Guidance for determining if your device supports USB-A or USB-C for the Yubico USB Security Key Fob.
Using Microsoft Authenticator App Offline
Instructions for using the Microsoft Authenticator app if you do not currently have internet connectivity on your smart phone or mobile device.
Using Microsoft Authenticator App
Instructions for using the Microsoft Authenticator app as multi-factor authentication method on multiple platforms.
Changing Student Email Multi Factor Authentication Phone Number
Information about changing a student email multi factor authentication number.
Resetting TopperMail or Google Workspace Multi-Factor Authentication
Instructions for resetting MFA on TopperMail or Google Workspace accounts.
Obtaining Second Password Without Enrolled Phone
Information on what to do if you need a second password when you don't have your enrolled phone with you.
Logging into Blackboard Using WKU Guest Accounts
Instructions for setting up WKU Guest Account MFA for Blackboard access.
Adding Secondary Authentication Methods in Microsoft
Instructions for adding multiple authentication methods to access your email account.
DUO Won't Allow "Remember me for 30 days" to be Enabled. (Safari)
Instructions for enabling the ability to "remember me for 30 days" on DUO for Safari
Enrolling with Duo
Instructions for WKU employees on how to enroll their account with Duo.