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Respondus LockDown Browser – Passkey Authentication Issue (Windows)
Students using Respondus LockDown Browser on Windows may experience authentication issues when Microsoft passkeys are enabled. This article provides a temporary workaround for Windows 11 users.
Logging into Blackboard Using WKU Guest Accounts
Instructions for setting up WKU Guest Account MFA for Blackboard access.
Using a Yubico Key Fob for Microsoft Authentication
Instructions for configuring and using a Yubico USB Security Key Fob with Microsoft's Authentication.
Resetting WKU Email Account Multi-Factor Authentication
Instructions for resetting MFA for WKU Email Accounts.
Using Microsoft Authenticator App Offline
Instructions for using the Microsoft Authenticator app if you do not currently have internet connectivity on your smart phone or mobile device.
Migrating from Outlook Mobile to Microsoft Authenticator for MFA
Instructions for self-migrating from the Outlook Mobile app to the Microsoft Authenticator app as a default for multi-factor authentication.
Using Microsoft Authenticator App
Instructions for using the Microsoft Authenticator app as multi-factor authentication method on multiple platforms.
Determining if a Device Supports USB-A or USB-C
Guidance for determining if your device supports USB-A or USB-C for the Yubico USB Security Key Fob.
Associating a New Phone or Device with Microsoft Authenticator
Instructions for adding a new phone or device to access your WKU account.