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Using Microsoft Authenticator App with Student Email
Instructions for using the Microsoft Authenticator app as multi factor authentication method on multiple platforms.
Enabling 2-Step Verification for Google Workspace Accounts
Instructions for enabling Google Workspace 2-step verification.
Changing Student Email Multi Factor Authentication Phone Number
Information about changing a student email multi factor authentication number.
Resetting TopperMail or Google Workspace Multi-Factor Authentication
Instructions for resetting MFA on TopperMail or Google Workspace accounts.
Obtaining Second Password Without Enrolled Phone
Information on what to do if you need a second password when you don't have your enrolled phone with you.
Logging into Blackboard Using WKU Guest Accounts
Instructions for setting up WKU Guest Account MFA for Blackboard access.
Adding Secondary Authentication Methods in Microsoft
Instructions for adding multiple authentication methods to access your email account.
DUO Won't Allow "Remember me for 30 days" to be Enabled. (Safari)
Instructions for enabling the ability to "remember me for 30 days" on DUO for Safari
Enrolling with Duo
Instructions for WKU employees on how to enroll their account with Duo.