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Information regarding supported browsers for Blackboard.

Instructions for changing payment information for iTunes and App Store purchases on iOS devices.

Instructions for using a phone call in a Zoom meeting instead of a microphone.

Instructions for activating Duo on a new phone with the same number?

Instructions for setting up the Cisco VPN on an iOS device for the first time.

Instructions for enabling Cisco Jabber calling from your device.

Available WKU Networks

Information about the connection options available to WKU students, employees, affiliates, and guests.

Instructions for adding a WKU Exchange Account (Faculty/Staff email) to an iOS device.

Instructions for using the Microsoft Authenticator app as multi factor authentication method on multiple platforms.

Instructions on how to find the MAC address of an iOS device.

Deleting Apps (iOS)

Instructions for deleting applications on iOS mobile devices.

Instructions for toggling the unread messages features in the built-in iOS mail app.

Instructions for manually backing up iOS content to iCloud.

Information about printing from an iOS device.

Information on resolving an issue where your iOS 9 device is using more data than normal.

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