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- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Instructions for setting up a TopperMail to use the Microsoft Authenticator app for multi factor authentication.
- Knowledge Base
- Mobile Devices
- iOS
Instructions for adding a WKU Exchange Account (Faculty/Staff email) to an iOS device.
- Knowledge Base
- Mobile Devices
- iOS
Instructions for adding an Exchange account to an iOS device using the Outlook for iOS app.
- Knowledge Base
- ITS Services & Resources
- Classrooms & Labs
Instructions for enabling the Microsoft Authenticator app.
- Knowledge Base
- Mobile Devices
- iOS
Instructions on how to restart an iPad or iPhone.
- Knowledge Base
- Mobile Devices
- iOS
Instructions for adding a TopperMail account to an iPhone or iPad.
- Knowledge Base
- Campus Phone & Voicemail
- Cisco Jabber
Instructions for enabling Cisco Jabber calling from an Android device.
- Knowledge Base
- WKU Systems
- Cisco AnyConnect VPN
- Installing Cisco AnyConnect VPN
Instructions for setting up the Cisco VPN on an iOS device for the first time.
- Knowledge Base
- WKU Systems
- Cisco AnyConnect VPN
- Using Cisco AnyConnect VPN
Instructions for using the Cisco AnyConnect VPN after it has been installed on an iOS device.
- Knowledge Base
- WKU Systems
- Blackboard
Information regarding supported browsers for Blackboard.
- Knowledge Base
- Mobile Devices
- iOS
Instructions for fully closing iOS applications.
- Knowledge Base
- WKU Systems
Information on requesting iWKU application changes or enhancements.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions for using a phone call in a Zoom meeting instead of a microphone.
- Knowledge Base
- Software & Programs
- Office 365
Instructions for current Faculty/Staff/Students on installing Office 365 for free on their personal iPhone/iPad.
- Knowledge Base
- Campus Phone & Voicemail
- Cisco Jabber
Instructions for temporarily disabling phone service for Cisco Jabber on Desktop.