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- Knowledge Base
- WKU Systems
- Blackboard
Information regarding supported browsers for Blackboard.
- Knowledge Base
- Mobile Devices
- iOS
Instructions for changing payment information for iTunes and App Store purchases on iOS devices.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions for using a phone call in a Zoom meeting instead of a microphone.
- Knowledge Base
- WKU Systems
- Duo
Instructions for activating Duo on a new phone with the same number?
- Knowledge Base
- WKU Systems
- Cisco AnyConnect VPN
- Installing Cisco AnyConnect VPN
Instructions for setting up the Cisco VPN on an iOS device for the first time.
- Knowledge Base
- Campus Phone & Voicemail
- Cisco Jabber
Instructions for enabling Cisco Jabber calling from your device.
- Knowledge Base
- Network & Wi-Fi
Information about the connection options available to WKU students, employees, affiliates, and guests.
- Knowledge Base
- Mobile Devices
- iOS
Instructions for adding a WKU Exchange Account (Faculty/Staff email) to an iOS device.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Instructions for using the Microsoft Authenticator app as multi factor authentication method on multiple platforms.
- Knowledge Base
- Mobile Devices
- iOS
Instructions on how to find the MAC address of an iOS device.
- Knowledge Base
- Mobile Devices
- iOS
Instructions for deleting applications on iOS mobile devices.
- Knowledge Base
- Mobile Devices
- iOS
Instructions for toggling the unread messages features in the built-in iOS mail app.
- Knowledge Base
- Mobile Devices
- iOS
Instructions for manually backing up iOS content to iCloud.
- Knowledge Base
- Mobile Devices
- iOS
Information about printing from an iOS device.
- Knowledge Base
- Mobile Devices
- iOS
Information on resolving an issue where your iOS 9 device is using more data than normal.