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- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Using Email
Information about what email applications are supported by WKU.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Information on how to rename your WKU email account.
- Knowledge Base
- Software & Programs
- Microsoft Office
Information for Faculty/Staff/Students about installing Microsoft 365 on a personal computer.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Information about accessing student email accounts before registering for classes for the first time.
- Knowledge Base
- Software & Programs
- Microsoft 365
Information about using your TopperMail account with a trial version of Microsoft 365.
- Knowledge Base
- Mobile Devices
- iOS
Instructions for correcting email not syncing on iOS devices.
- Knowledge Base
- Mobile Devices
- iOS
Instructions for how to delete an email account from an iOS (e.g., iPhone, iPad) device.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Using Email
Instructions for recovering missing or deleted emails for Student/Faculty/Staff email accounts.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Information about student email passwords expiring, causing clients to be unable to sign into their account.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Information about how long students can keep their email accounts.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Instructions for logging into WKU email.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Instructions for setting up Microsoft's Multi-Factor authentication for TopperMail accounts and retired faculty / staff email accounts.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Instructions for adding multiple authentication methods to access your email account.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Information on "temporary locked" error message when trying to login to email.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- OWA (Outlook Web Access)
Instructions for viewing a WKU email account calendar online.