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Instructions for using the Microsoft Authenticator app as multi-factor authentication method on multiple platforms.

Instructions for resetting MFA for WKU Email Accounts.

Information about accessing Microsoft 365 after graduation and/or absence from WKU.

Information about how long students can keep their email accounts.

Information for Faculty/Staff/Students about installing Microsoft 365 on a personal computer.

Instructions for self-migrating from the Outlook Mobile app to the Microsoft Authenticator app as a default for multi-factor authentication.

Information on "temporary locked" error message when trying to login to WKU account.

Instructions for adding a new phone or device to access your WKU account.

Instructions for logging into WKU email.

Instructions for recovering missing or deleted emails for Student/Faculty/Staff email accounts.

Information on how to rename your WKU email account.

Instructions on what to do when you notice you are no longer receiving emails to your WKU email account.

Instructions for viewing a WKU email account calendar online.

Information about what email applications are supported by WKU.

Information about accessing student email accounts before registering for classes for the first time.